Windows 8 and 8.1 Forums

Data CD not being read

  1. #11

    Posts : 10
    Windows 8

    Yes, this is a laptop drive for a Dell Inspiron.
    Using the Storage ->Optical Drives path, Device Description is E:\ ... GU70N
    Firmware revision A102
    Firmware date 10/10/12
    Manufacturer Hitachi-LG

    Maybe LG or Dell will have more information on the phone. I'll try that... Thanks again for all the help.

    But I don't get why it would be too old if it was installed in 2012--did they install outdated firmware?
    Last edited by whadido; 11 Aug 2013 at 13:56.

      My System SpecsSystem Spec

  2. #12

    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center

    Quote Originally Posted by whadido View Post
    Thanks all! It will be quicker for me to type in the results I think (image was too small, I don't have Paint, I'll get it soon):
    Windows Paint comes already installed with Windows 8.

    Click image for larger version
      My System SpecsSystem Spec

  3. #13

    Posts : 10
    Windows 8

    Oh, OK. Thanks.
    The drive is picking up data CDs now so I'll mark this solved. Thanks again everybody!
      My System SpecsSystem Spec

  4. #14

    Sloe Deth, Californicatia
    Posts : 3,884
    Windows 8 Pro with Media Center/Windows 7

    Ok, may have been dirty - Blow some air through there.

    DELL will have the firmware revision for it.

    Use the "Detect System" and let it install what it needs, then it will open a page with your exact system, they'll have the firmware revision for the Optical drive listed. You want A103 not A102. They no longer make these. So if it keeps up I suggest getting a new drive, if it is not a laptop. Even if it is, sometimes you can buy a replacement from them, under "Accessories"
      My System SpecsSystem Spec

  5. #15

    Posts : 1
    Windows 8

    Hi there. New to the forums as I have a specific problem that is identical to this user's and wanted to see if there's anything more you can tell me. I downloaded AIDA and the information is exactly the same and I'm having the same problem: my dvd drive has stopped detecting readable media. I'm stumped and have spent so much time searching for help that I'm pulling my hair out. I tried finding firmware on the Dell website but no luck...nothing listed for this exact product. Any additional thoughts?
      My System SpecsSystem Spec

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Data CD not being read

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