BSOD SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (intelppm.sys)
Hey guys just got a new laptop. HP ENVY TouchSmart m6 Sleekbook. I don't know how I'm feeling about it, but I am having one problem with it. It keeps randomly restarting. It seems to only do it while defragging with defraggler. A blue screen will come up "Your PC ran into a problem and needs to restart. We're just collecting some error info and we'll restart for you." Underneath that it says "If you'd like to know more you can search online for this error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (intelppm.sys)"
This is my first time working with windows 8 and it's frustrating having to deal with this restarting. Also, after it restarts, I get a random prompt that says "In order to apply these changes windows needs to restart" and I can choose to restart now or restart later.
Thank you for all the help.
Woops, doing some digging and apparently this is a bsod (I know what a bsod is in windows 7, didn't know they changed the way windows 8 crashes) So this thread probably has to be moved. Sorry :/
Hey guys just got a new laptop. HP ENVY TouchSmart m6 Sleekbook. I don't know how I'm feeling about it, but I am having one problem with it. It keeps randomly restarting. It seems to only do it while defragging with defraggler. A blue screen will come up "Your PC ran into a problem and needs to restart. We're just collecting some error info and we'll restart for you." Underneath that it says "If you'd like to know more you can search online for this error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (intelppm.sys)"
This is my first time working with windows 8 and it's frustrating having to deal with this restarting. Also, after it restarts, I get a random prompt that says "In order to apply these changes windows needs to restart" and I can choose to restart now or restart later.
Thank you for all the help.
Woops, doing some digging and apparently this is a bsod (I know what a bsod is in windows 7, didn't know they changed the way windows 8 crashes) So this thread probably has to be moved. Sorry :/
My Computer
System One
-
- OS
- Windows 8, Kali
- Computer type
- Laptop
- System Manufacturer/Model
- HP ENVY TouchSmart m6 Sleekbook
- CPU
- i5 4200 u
- Memory
- 8gb DDR3 1600
- Graphics Card(s)
- Intel HD 4400
- Browser
- Firefox
- Antivirus
- Defender