Windows 8 and 8.1 Forums


Cannot access Win 8 Store or my Account

  1. #1


    Posts : 75
    windows 8 Release Preview

    Cannot access Win 8 Store or my Account


    HI,

    Today i reinstalled Win 8 after trying out win 8.1

    The install went fine but i cannot open the Win 8 store

    Also i cannot change my account settings and i have no pic
    on my account and cannot change it to one it is just black
    with a head

    PLEASE HELP
    THANK YOu
      My System SpecsSystem Spec

  2. #2



    Posts : 18,593
    64-bit Windows 8.1 Enterprise (RTM)


    Hello Andrew,

    Did you do anything like disable UAC after installing?

    Since this is a new installation, you might just do a clean install again.
    Last edited by Brink; 31 Jul 2013 at 12:29 PM.
      My System SpecsSystem Spec

  3. #3


    Posts : 75
    windows 8 Release Preview


    I really dont understand it, What is UAC?
      My System SpecsSystem Spec

  4. #4


    Posts : 75
    windows 8 Release Preview


    I cannot change my lock screen picture either. I did not alter any uac
      My System SpecsSystem Spec




  5. #5



    Sloe Deth, Californicatia
    Posts : 3,861
    Windows 8 Pro with Media Center/Windows 7


    All that stuff is locked unless you are logged in with a Skydrive/MS account. But UAC is in "Control Panel" under Users Accounts and Family Safety/User Accounts/Change User Account Control settings. Slide the UAC slider all the way to the bottom.

    If your MS account is not merged into a Skydrive account, do it, cos that's where all your shared system settings are stashed.
      My System SpecsSystem Spec

  6. #6


    Posts : 75
    windows 8 Release Preview


    Thank you how do i merge my account into a sky drive
      My System SpecsSystem Spec

  7. #7


    Posts : 75
    windows 8 Release Preview


    My change pc settings wont work either
      My System SpecsSystem Spec

  8. #8



    Posts : 18,593
    64-bit Windows 8.1 Enterprise (RTM)


    Andrew,

    See if going through the troubleshooting steps in the tutorial below may be able to help.

    Apps and Tiles Not Working or Responding: Fix in Windows 8
      My System SpecsSystem Spec

  9. #9



    Sloe Deth, Californicatia
    Posts : 3,861
    Windows 8 Pro with Media Center/Windows 7


    Shawn, is he in a "Temporary Profile"? - When I was stuck in it that one time, I had some of the same issues. We should find out, he'll have a "User" named "Temp" in his user folder.
      My System SpecsSystem Spec

  10. #10



    Posts : 18,593
    64-bit Windows 8.1 Enterprise (RTM)


    @ Jon,

    Possible, but the Store, apps, and modern Windows 8 UI (Metro) screens (ex: PC settings) are all tied together. An issue with one could easily affect them all.


    @ Andrew,

    Did you get an error like below or what Jon posted above?

    "Your user profile was not loaded correctly! You have been signed in with a temporary profile."


    User Profile Error - Logged on with a Temporary Profile
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
Cannot access Win 8 Store or my Account
Similar Threads
Thread Forum
Cannot access Store Software and Apps
Solved Can't access Mail or Store Network & Sharing
Solved Lost access to my account. User Accounts and Family Safety
Lost access to an account User Accounts and Family Safety
Solved Access store without microsoft account login User Accounts and Family Safety
Eight Forums Android App Eight Forums IOS App Follow us on Facebook