Solved Windows freezes at right clicking in my computer

Alta

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I have had this problem with my hp Envy 6 ever since I got it. I installed windows 8 on it however when ever i would right click anywhere in my computer (the view/refresh menu would come however the new/view/sort one would not come) it no matter if it be with the trackpad or a mouse the blue circle would start spinning forever and i would be forced to close the folder i currently have:

Core i-5 1.7 Ghz
4.00 Gb RAM
64 bit Windows 8

(I am not all that sure whether or not i have windows 8 or 8.1 so i can't really say)

I have provided a recording that i have provided in the attachement below:

View attachment Something wrong.zip

And thanks b4 hand
 
Last edited:

My Computer

System One

  • OS
    Windows 8
(I am not all that sure whether or not i have windows 8 or 8.1 so i can't really say)

And thanks b4 hand

System in Control Panel will tell you whether it is 8 or 8.1.

Untitled.png
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
I have a similar issue (win8). Everything will be working fine, then randomly when I right click on an icon, or select "properties" in the ribbon, the circular mouse icon will occur indefinitely and the window will freeze.

Alta - can you let me know if you are also getting this - I also find that when this occurs, my File Explorer suddenly refuses to show anything apart from Favourites and Libraries and even these show no files. The address green rescanning bar goes along like it's searching but nothing happens. Everything still works from shortcuts or the start menu and the files are still there, just Explorer won't show them. Also all icons from this point on anywhere are blank white. Again, it all still works, just doesn't show properly. The only fix is a reboot.

I've attached a screenshot.

Not trying to hijack your thread, just that these 2 things seems to be linked on mine so wondering if you're also getting the same. If not I'll post a new thread.


win stuff up.png
 

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My Computer

System One

  • OS
    Win 8
The first thing that comes to mind is you could have installed a program that made a bad entry in the context menu handler. This tool I am recommending is for advanced users only so please ignore this recommendation if you are a newbie:

Download ShellExView portable from Nirsoft.

ShellExView - Shell Extension Manager For Windows

Extract the contents of the zip file and run the executable. Once your information pops up on the screen, sort that information by "Type." Now, concentrate only on the following entries:

Entries that are labeled as Context Menu and are highlighted in pink (user added entries)

Try disabling those entries and see if that fixes your issue. If so, try enabling them, one at a time, until your problem returns. The same thing can be done via sysintenals autoruns program but this tool makes it easier to identify the entries IMHO.

context.jpg

Again, this tool is not for newbies. Good luck.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
If you have the Aperture Circle spinning forever on a right-click, then it is possible your hard drive has developed a read error. How about Programs, do your programs run? And how long does it take your system to boot up, does it seem to take longer than usual?

A spinning aperture circle is a sign of read Element Failure on a mechanical hard drive. You can use GWscan to check it. It's on Hiren's Boot CD which can be downloaded from the link below my sig pic. It's in Dos Programs under Hard Disk Tools.

It would not hurt to do a Smart Check and then a quick surface test, if you have read Element Failure, it will allow you to fix it.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
Thanks, I'll give both a go. The issue is it happens randomly - I can use the computer for hours with no issue, and other times it will happen within mins of bootup.

XweAponX
- you may be on to something there. I have an SSD for my bootdrive and a normal HDD for all my files. I'll have a go at
ShellExView when it happens again, but also start taking note if I was trying to access my SSD for HDD at the time.

Again, apologies to Alta, not trying to hijack your thread here mate - would love to hear if your symptoms are exactly the same and if these answers worked.
 

My Computer

System One

  • OS
    Win 8
SSD drive, ok, is there a disk testing program made by the manufacturer of that drive? That's what you would need to test it, I doubt if GWscan can scan SSD drives, it's for mechanical drives.

You could download the trial for Raxco Perfect Disk, it can check SSD drives, it's an optimizer for hard drives, made specifically to handle SSD drives.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
Hey guys thanks for all of the replies but i have no idea what happened some update came today and everything magically became alright i swear MAGIC runs the world :thumbsup:
 

My Computer

System One

  • OS
    Windows 8
Good for you! And Windows 8 does shave a bunch of automatic repair tools that run, hopefully one of them came on line and worked right. :)
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
I had this problem on Window 7. The culprit was the latest update from Apple and its associated concoction of pitiful programs. I used Revo to uninstall it and Bonjour at all is well...no magic needed!
 

My Computer

System One

  • OS
    Windows 7 64 Bit
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