Windows 8 and 8.1 Forums

Windows 8.1 refuses to sleep

  1. #1941

    Posts : 2,627
    win8.1.1 enterprise

    What's the difference any more between a new OS and an update?
    I think since win98 they were all just updates ,but we had to buy them ,but the service packs were free .
    maybe once you buy win10 ,after that everything will be free ,who knows

      My System SpecsSystem Spec

  2. #1942

    Posts : 1
    Windows 8.1

    The days I have lost because of this sleep problem make me want to invest a few minutes to add my 2c and perhaps save somebody the same hassle I went through. I haven't read through all the posts so sorry if this brings nothing new to this thread...

    I've had the issue on two different machines: a Lenovo T500 running Win7 and a Lenovo T540p running Win8.1. Whilst trying to fix it, I saw several variations of the same basic problem:

    - machine won't sleep on lid-close, led to a v. warm notebook in my bag a couple of times
    - machine halting abruptly with BSOD, always 6 minutes after trying to send it to sleep
    - machine doing a hard shutdown when trying to put it to sleep via the menu.

    After a couple of pointless re-installs and getting angry at both Lenovo and Microsoft, I realised that the fault lay with out-of-date drivers and/or automatic Windows Updates or third-party installations causing existing drivers to become 'out-of-date'. This means that software and support updates blindly patching drivers and bits of the OS whenever they feel like it is a big issue. It could also be some time before you restart your machine after that change was made, so the problem only makes itself known later on, making it even more difficult to isolate the cause. My recommendation would be to disable all automatic Windows and machine manufacturer updates. Instead, let them tell you when they think they want to install something and YOU choose what, when and where it gets done. This way, you have the chance to make a backup or set a recovery point beforehand. You could argue that if your machine works, you don't need to change it, whatever anybody tries to tell you (critical security updates usually excepted).

    If you are unlucky enough to get the sleep problem, there doesn't seem to be anything else for it other than to wade through the Windows installs and/or manufacturer update logs to find out what changed. I wouldn't necessarily recommend this as a sure-fire fix but one way forward might be (after backing up everything) to just install all of the latest updates and driver versions and hope that this fixes it without breaking anything else.

    Example: Back in May, I installed Devolo's dLAN Cockpit software on my 8.1 machine. Exactly the same version worked fine on Win7 as well as on Win8. The sleep problem reappeared, I think I screamed. I uninstalled Cockpit and sleep worked fine again. I stopped screaming. There was no newer Cockpit version so I chose to manage my dLAN using their iPhone App instead. Last month, I reinstalled Win8.1 from scratch after a disk crash, presumably pulling in a few different Windows updates and Lenovo driver versions compared to the last time I'd installed. I held my breath and installed the same version of the Devolo software, it ran fine and I still have no issue with sleep mode. My point being that it all depends on the precise configuration of your machine whenever you add something new to it. Any two configurations will never be exactly the same so a solution that works for one person might not work for another. Moral: Make a note whenever you install anything, to help you remember what might have changed recently if you get the problem.

    The time before that, I found that the driver that caused the sleep problem was a driver which I didn't even need. (Tip: install the freely available 'bluescreenview' utility, for me at least, it helped me quickly identify which driver was causing the problem.) I just uninstalled the identified driver and sleep suddenly worked again. So, after backing up everything, check through your drivers, and disable those you know you don't need yet, such as Fingerprint Scanner, built-in SIM card, SMART Card Reader perhaps? Go to 'Uninstall a program' in the Control Panel or 'Start up' in the Task Manager and ruthlessly disable or remove things whose names tell you that you definitely don't need them. Google some of the component names if you're not sure, the component name doesn't always clearly describe what it actually does. As well as curing the sleep problem, this might even speed up your machine a bit, it's frightening to see how much unnecessary stuff is running in the background if you blindly go with an off-the-shelf set-up. Once you're done with all this exorcising, make a final check that your power options actually allow your machine to go sleep, then restart it. If sleep still doesn't work, look at the drivers which are still left and consider replacing them with newer versions. Might work, might not, but there's a fair chance it might.

    One thing's for sure, it's difficult to blame anybody for this problem as so many different situations seem to cause it. Ultimately, it's a shame that the OS+platforms have evolved to give us systems where such non-working set-ups can happen so easily. It's also a shame that you need to fiddle about at the driver level in order to get unrelated basic stuff such as sleep mode working properly. People have every right to expect their paid-for machines and software to work properly without having to first roll up their sleeves and poke around inside them.
      My System SpecsSystem Spec

  3. #1943

    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA

    So my sleep issue with Win 8.1 is gone as I am running Win10. Of course, no good idea to break sleep ever leaves, it just gets delayed for MS to come up a new and clever way to break it again. With Win 10 ver 9879, my two 3TB spinning hard drives do not "wake up" after the computer goes to sleep and is woken up. No fix, I just have to leave my computer on permanently now. Oh yeah, everything worked fine when Win10 was on version 9860. I donno how MS manages to do this as no one else seems to have this issue. I am starting to take this personally!
      My System SpecsSystem Spec

  4. #1944

    Hi everyone - I came to post a request for assistance here and discovered this thread of the same topic. However, I didnt read 195 pages of content... thats just too much. I also suspect my issue may be a bit different than the original poster.

    My problem occurs with my desktop PC running Win 8.1. , and I believe it started only after I had installed a graphics card. Prior to that I don't recall having the problem. So now I set it to sleep using the SLEEP option on the start screen and despite seemingly entering sleep mode, it will wake itself up within 2 minutes or so.

    Would anyone mind assisting me with some first places to look as I attempt to fix this? (though by the last few posts on p.195, Im getting the feeling that its not an easy issue to fix...)
      My System SpecsSystem Spec

  5. #1945

    Mine has got to where it will not sleep. It also has shutdown issues. It doesn't shut down properly. It boots in restart mode.
      My System SpecsSystem Spec

  6. #1946

    Posts : 286
    W8.1 Pro 64

    Personally, I've faced the fact that StandbyHelper works well enough and seems to survive all updates, maintenance, drivers, etc as you would expect normal software to act. So for me, making Windows sleep work would be classified as an unnecessary quest, a twisted hobby, or probably an obsession. I think StandbyHelper was my 12 step plan. Microsoft just doesn't warrant this much energy and stress any longer and it feels great. Unless of course StandbyHelper chooses to go over to the dark side.......
      My System SpecsSystem Spec

  7. #1947

    For what its worth, I resolved my issue by unchecking the "ALLOW to wake up..." of my Realtek network controller.
    Now it goes to sleep for certain because a nice blue ring of light flashes around my power button.
    Sweet dreams Mr. computer....
      My System SpecsSystem Spec

  8. #1948

    Posts : 149
    Windows 7 Home Premium on 2 Windows 8.1 on 1

    Had to refresh my computer and now it won't sleep. Had been sleeping reliably using local account and after setting some Process Overrides. Solved a problem with the refresh but frankly would rather have kept the problem had I known the refresh would mess up sleep.
      My System SpecsSystem Spec

  9. #1949

    Posts : 651
    Windows 8.1 x64

    What is waking the machine? From an elevated cmd prompt, run

    powercfg /lastwake
      My System SpecsSystem Spec

  10. #1950

    Posts : 149
    Windows 7 Home Premium on 2 Windows 8.1 on 1

    Quote Originally Posted by cluberti View Post
    What is waking the machine? From an elevated cmd prompt, run

    powercfg /lastwake
    Asking me?

    Lastwake History Count - 0. No issue with it being woken up.

    It will go to sleep manually. Powercfg -requests all show none so by all rights it should go to sleep. Frustrating because I had it working. Probably missed some setting that I had to redo after the refresh, but I can't figure it out.
      My System SpecsSystem Spec

Windows 8.1 refuses to sleep

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