Windows 8 and 8.1 Forums

Windows 8.1 refuses to sleep

  1. #1681

    Posts : 5
    W8.1 Pro 64

    I tried to disable Windows Error Reporting because I run a program which is notorious for causing explorer.exe to crash from time to time. I need this program and there is no alternative to it, so I have to put up with it. Nevertheless, everytime it crashes it creates a Windows error report of the size of >350 MB! (And no, it's not a dump file, it is an actual error report.) I don't mind sending error reports to Microsoft, but this is just ridiculous. Even if I don't send it, it still stays on my PC until the next reboot. Leaving my PC running (and sleeping) for several days causes them to amount to several GBs. There is nothing wrong with my PC, I have the same problem on my Notebook running Windows 7, where I had no trouble disabling WER.

    @linw - Disabling Windows Error Reporting will not help your PC sleep. But some ways of disabling it will cause sleeplessness. My findings will only help people who have previously disabled WER. (Windows Error reporting service is only running if there was an error.)

    @Gork - werfault.exe is just a process belonging to Windows Error Reporting. Keeping it from running is just one way of disabling WER. But there are several different ways to disable it. Some of them caused my previously sleeping system to not sleep.

    We have already established, that there are several different causes for sleeplessness in W8.1. Getting a non-sleeping system to sleep, you may only know about the latest change you made. Making changes to my sleeping system and causing sleeplessness, and even being able to reproduce it, I can also tell that it is a cause. Still, it only holds true for my system and may not have an influence in yours.

      My System SpecsSystem Spec

  2. #1682

    Last sentence is very true!
      My System SpecsSystem Spec

  3. #1683

    Posts : 50
    Win8.1-64 Pro

    Quote Originally Posted by linw View Post
    I checked my Windows Error reporting service and it is already stopped. Don't know how that is. Mmmmm.
    Mine was too, set to manual. Just for giggles I tried setting error reporting to never and it didn't help the computer sleep:
    From check/send data to never: CP > Action Center > expand Maintenance arrow > Settings
      My System SpecsSystem Spec

  4. #1684

    Posts : 5
    W8.1 Pro 64

    I NEVER said disabling Windows Error Reporting will help your computer sleep. On the contrary, some ways of disabling it will cause sleeplessness.
      My System SpecsSystem Spec

  5. #1685

    Posts : 27
    Windows 8.1 Update 1 pro x64

    so did you guys find an actual solution to the problem?
    Edit: This idea came up in mind atm , the sleep troubles started after i bought gaming gear (keyboard and mouse) with fancy led's and stuff. Ive noticed that few times booting was delayed if i would not unplug one of those devices . Sometimes they even delay the shutting down procedure.
    Last edited by naidz; 10 Aug 2014 at 06:46.
      My System SpecsSystem Spec

  6. #1686

    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA

    Faolan, thank you for your observations. I went to services and changed my error reporting from manual to automatic and will see if it makes a difference. I too frequently turn off error reporting on browsers and such as some pages display fine but Windows objects to some minor bug and splashes a message box about something I could care less about and can do nothing to change. Like Linw, I will report back in a bit if that helps or not.
      My System SpecsSystem Spec

  7. #1687

    Posts : 50
    Win8.1-64 Pro

    Quote Originally Posted by Faolan View Post
    I NEVER said disabling Windows Error Reporting will help your computer sleep.
    I understand this - hence my "just for giggles" comment...
      My System SpecsSystem Spec

  8. #1688

    Didn't take long! I disabled the Windows Error Reporting service yesterday afternoon and it has stopped sleeping in less than a day.

    Back to local login and 100% sleep!!!!!!!!!!!!
      My System SpecsSystem Spec

  9. #1689

    What a strange behaviour indeed! XD
      My System SpecsSystem Spec

  10. #1690

    Don't know about strange. Seemed quite normal to me.
      My System SpecsSystem Spec

Windows 8.1 refuses to sleep

Similar Threads
Thread Forum
Windows Refuses to Connect to Site even via VPN
For some reason, Windows refuses to let any program (utorrent, iexplore, firefox...) connect to (reporting that it cannot locate the server in Firefox and telling the me machine actively refused the connection in uTorrent) I can access the site through a proxy (eg: by going to...
Network & Sharing
Windows 8 refuses to load, stuck while loading
When trying to boot Windows 8, it gets stuck at a black screen. I tried automatic repair and refreshing my pc. I need a dvd to refresh my pc which I don't have. I tried bcdboot but apparently the problem is not with the boot process. It seems that the only option left is to reinstall Windows 8...
General Support
Asus laptop refuses to wake from sleep
I don't know if this is a software problem or not, so forgive me if this is the wrong forum to post it on. My Asus Q301LA refuses to wake from sleep mode if the charger is plugged in and the battery is fully charged. To elaborate, all that happens is the light on the power button comes on, but my...
General Support
Windows Media Player refuses to burn more than 23 tracks
After much trouble getting Windows Media Player to "see" several music files, I finally was able to burn a CD for use on a common stereo player. All tracks are short because they are simply sound effects for use on stage. I create a burn list of 1Music, 2Music, etc., through 25Music. I end up...
Sound & Audio
Windows 8.1 refuses to Hybernate after set period of time.
It will sleep when told, as far as I can tell... and it will hibernate if I manually right click and tell it too, So I've enabled hibernate, went into advanced setting under sleep to tell the computer when to hibernate. I set it to what ever time. It refuses to hibernate at the allotted time...
Performance & Maintenance
Windows 8 refuses to stay awake
Amazing... I searched for "sleep" here and found the "Windows 8.1 refuses to sleep" thread, which is still going strong after almost 800 posts, talking about the exact opposite problem to the one I'm having! (Now, needless to say, I haven't read the entirety of that thread - yet; could someone...
General Support
Windows 8 Refuses to Open an Account with my GMail Address
I bought a new Dell 5 weeks ago (my old one of 9 years died) sadly it came with Wiin 8 installed? I wish I hadn't? The accounts and Passwords are atrocious. I have been locked out Twice using the same password I have used for 5 years and had used the night before and then had to wait a week for a...
User Accounts and Family Safety

Eight Forums Android App Eight Forums IOS App Follow us on Facebook