Windows "semi-freezing" on startup. [Please help!]
Three weeks ago I bought a brand new Alienware X51 gaming computer (don't blame me, it was on sale!).
Just today, when I boot it up, it works fine initially, but takes an abnormally long time to start up.
After that, it freezes when I do certain things, but the mouse still moves.
What causes it to freeze (so far):
When I try to open Task Manager, it simply does nothing, no matter if I launch taskmgr.exe manually, or press Ctrl+Alt+Delete and clicking Task Manager.
The system tray thing is still empty when I click the up arrow, save for an nVidia updater.
Specs:
I have a lot of important data on there (like my 500gb media collection), and my external HDD just died, so reinstalling is not an option (also, I don't have a legitimate install disc).
Please help me!
Three weeks ago I bought a brand new Alienware X51 gaming computer (don't blame me, it was on sale!).
Just today, when I boot it up, it works fine initially, but takes an abnormally long time to start up.
After that, it freezes when I do certain things, but the mouse still moves.
What causes it to freeze (so far):
- Logging out (black screen with mouse)
- Opening the Start menu, typing something and switching to Settings mode.
- Opening the Start menu, typing something and clicking that
- And other random things
When I try to open Task Manager, it simply does nothing, no matter if I launch taskmgr.exe manually, or press Ctrl+Alt+Delete and clicking Task Manager.
The system tray thing is still empty when I click the up arrow, save for an nVidia updater.
Specs:
- Alienware X51
- Some kind of i5 (never looked really)
- GTX 660
I have a lot of important data on there (like my 500gb media collection), and my external HDD just died, so reinstalling is not an option (also, I don't have a legitimate install disc).
Please help me!
Last edited:
My Computer
System One
-
- OS
- Windows 8
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Alienware X51
- CPU
- Intel Core i5
- Memory
- 8 gigs
- Graphics Card(s)
- nVidia GTX 660
- Monitor(s) Displays
- Philips Brilliance 230C
- Screen Resolution
- 1920x1080
- Hard Drives
- 1TB internal
500GB external (dead)
- Mouse
- Logitech G300
- Browser
- Chrome
- Antivirus
- avast! Free / Malwarebytes Anti-Malware