Hey Everyone Sorry about posting a problem as my first post, but I hope to contribute to the community in the future! I'm just currently having an issue with a family friends computer and am not too sure what the solution might be. Here's the run down (with an attachment):
I am able to log in to the main user of the computer, but when I do, it brings me to a black screen with a blue task bar. I am able to use ctrl alt del and get into task manager, which is opened in the screen shot. Nothing else works. I was also able to get into windows boot manager once by pressing f8 and selecting boot manager, but since running a repair, it no longer works. When I click boot manager, it just starts the computer up like normal.
The computer did not come with a windows 8 dvd. Thank you guys in advance for your help!!
Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
Graphics Card(s)
ATI AMD Radeon HD 7310 Graphics
Sound Card
AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
Monitor(s) Displays
Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
Screen Resolution
Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
Hard Drives
AMD K140
Cores 2
Threads 2
Name AMD K140
Package Socket FT1 BGA
Technology 40nm
Specification AMD E1-1200 APU with Radeon HD Graphics
Family F
Extended Family 14
Model 2
Extended Model 2
Stepping 0
Revision ON-C0
Instruction
Unfortunately that doesn't work The only thing that seems to have any response is the task manager. Also winzip pops up when the computer is started, but both the windows key and the area in the lower left hand corner don't work.
I wish I knew more of what they were doing that might have caused this. They have 3 kids, and they're away for the week so I'm watching their house, so I have absolutely no idea what they did to the computer :\
Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
Graphics Card(s)
ATI AMD Radeon HD 7310 Graphics
Sound Card
AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
Monitor(s) Displays
Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
Screen Resolution
Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
Hard Drives
AMD K140
Cores 2
Threads 2
Name AMD K140
Package Socket FT1 BGA
Technology 40nm
Specification AMD E1-1200 APU with Radeon HD Graphics
Family F
Extended Family 14
Model 2
Extended Model 2
Stepping 0
Revision ON-C0
Instruction
Oh wow! I was able to get to all the files I tutor their son, so at least we didn't lose all the school papers! I'm going to do a system restore now that I'm able to get into system properties. I'll report back with what happened Thank you so much!
Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
Graphics Card(s)
ATI AMD Radeon HD 7310 Graphics
Sound Card
AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
Monitor(s) Displays
Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
Screen Resolution
Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
Hard Drives
AMD K140
Cores 2
Threads 2
Name AMD K140
Package Socket FT1 BGA
Technology 40nm
Specification AMD E1-1200 APU with Radeon HD Graphics
Family F
Extended Family 14
Model 2
Extended Model 2
Stepping 0
Revision ON-C0
Instruction
Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
Graphics Card(s)
ATI AMD Radeon HD 7310 Graphics
Sound Card
AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
Monitor(s) Displays
Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
Screen Resolution
Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
Hard Drives
AMD K140
Cores 2
Threads 2
Name AMD K140
Package Socket FT1 BGA
Technology 40nm
Specification AMD E1-1200 APU with Radeon HD Graphics
Family F
Extended Family 14
Model 2
Extended Model 2
Stepping 0
Revision ON-C0
Instruction