Recovery

Redroo

New Member
Messages
1
Followed what I thought was the recovery process ... now find that I have lost all program icons from Desktop and I suspect all programs deleted from drive. Obviously a novice at this ... desperately need rescuing.
Thanks
Redroo
 

My Computer

System One

  • OS
    windows8
What do you mean recovery process? The manufacturer provided one - or did you attempt something else?

Please post your system specs in your user control panel.
 

My Computer

System One

  • OS
    7/8/ubuntu/Linux Deepin
    Computer type
    PC/Desktop
If you did Refresh Your PC, losing traditional programs is normal, and it actually warns you about it a couple of times. Metro apps and files should be intact.
 
Last edited:

My Computer

System One

  • OS
    Windows 8 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion dv7t (17.3'', i7-2630QM, HD 6770M 1Gb, 8Gb RAM, 2 SSD@120Gb + 1 HDD@750Gb)
System refresh will uninstall all desktop apps but keep all your metro apps. System reinstall brings your system back to factory condition. Both these options will warn you of this before continuing on.
 

My Computer

System One

  • OS
    windows 8

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
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