Screen turns off, will come back on

Vincenzo

New Member
Power User
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299
Screen turns off, will not come back on

My friend's Dell Inspiron laptop is set to turn off the monitor after 10 minutes. Once that happens, we cannot get the screen to come back on again, hitting any keys or mouse buttons, or even tapping the power button, does not do it. It is not asleep or hibernating, the power light is lit and hard drive is spinning. Have to force a shutdown.

I know I can tell it to just not turn off the monitor, but I'm wondering if anyone has come across this and found a fix.

Thanks
 
Last edited:

My Computer

System One

  • OS
    Windows 8 Pro
did he recently upgrade the network or wifi drivers?

If so uninstall them

reboot system

and let windows reload its recommendations and test it. Let the screen blank out and then move the mouse..
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes
try turning off the WIFI and unplug the net cable.

wait the 10 mins til the screen blanks, then move the mouse or hit (enter)

if all still locked up, hit (alt) F4 a few times, or (ctrl) (alt) (del) and see if it comes back..

If nothing then change your screen blank time to 2 minutes, and see if it comes back from 2 minutes, if it does then something else is also set for 10mins and thats your problem..
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes
He's got some other issues, we will be restoring this to factory original. Thanks for the help.
 

My Computer

System One

  • OS
    Windows 8 Pro
No problem, sorry to hear it was that bad...
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes
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