Solved Problem downloading word documents from emails

Twin2

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The first time I tried to download a word document from an email, a message came up asking how I wanted to download documents and I accidentally chose to open it in Internet Explorer. Now every time I try to download a word document from emails of any source (college site, work site, personal email) I get a message that Internet Explorer is not responding and the email never downloads.

I don't want to download the the files into Internet Explorer (even if that did work). I often need to edit these documents or work as a collaborative group on online assignments. Now I cannot even access them, so I really need a way to resolve this. Thanks.
 

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  • OS
    Windows 8
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    HP Pavilion g6
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Hello Twin2. Welcome to Eight Forums.

You can try resetting your word document file extension associations.
What email client do you use? Can you post a screen shot of your word document link inside of your email program? Change the link associated with the document, right click to "save as"

I get a message that Internet Explorer is not responding and the email never downloads.
What do you mean by email never downloads?

I don't want to download the files into Internet Explorer
Are you referring to Microsoft Word or eml files (email)? Or wordpad? What filename extension?

ws.jpg

dp.jpg

dp1.jpg

sa.jpg

http://www.eightforums.com/tutorial...ms-set-your-default-programs-windows-8-a.html

http://www.eightforums.com/tutorials/7811-open-change-default-program-windows-8-a.html

http://www.eightforums.com/tutorial...associate-file-type-protocol-windows-8-a.html
 

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Thanks for the help. I was so relieved to find this board. The files I could not download are word attachments from work email and college board. We were able to reset the default for the downloads.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion g6
    Browser
    Google Chrome
    Antivirus
    Norton
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