Solved mystery unclearable window

grumpy swimboy

New Member
Messages
3
On my laptop screen there has suddenly appeared a 'blank' window, associated with a tab that, when opened, identifies as
"Intel Services Manager
Pin this program to taskbar
Close window"

Nothing I do will remove the tab or the window. The problem persists through a power-off/restart cycle.

Any suggestions? Thank you.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
Do you have a system repair disc or the equivalent. If so, then try to do an automatic repair (i.e., a startup repair). Try up to 3 times. You may end up needing to try a refresh:

Refresh Your PC in Win8—Attempts to solve system problems by replacing system files without affecting user data files. Such files still should be backed up off computer. Installed programs will have to be reinstalled except those from the Windows Store. A list of uninstalled programs is provided on desktop. Your personalization settings will be maintained. System settings will be set to defaults. A Windows.old folder will be created at C:. You can delete it once you have everything you want from it--Windows.old Folder - Delete in Windows 8.
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner
Look through the installed programs list under "uninstall a program" to see if there is any Intel related software installed. The names might give you a hint as to what is showing up in the strange window. I have a few like "Intel storage matrix" and similar. Try uninstalling Intel related software and rebooting to see if the problem goes away. The computer should pick up the uninstalled software and reinstall automatically. If that doesn't do the trick see if you can find the software installation disks or files and do a re-install of the Intel stuff.
 

My Computer

System One

  • OS
    Windows 7 Pro and Windows 8.1 Pro 32 bit and 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo and Dell
    CPU
    Intel i3
no wiser, but not so sad

Thank you for your suggestions. I can report that in the 3 days since posting the original query, and while waiting to see if a TRIVIALLY EASY solution might appear, the problem has fixed itself. I can only speculate that some unknown update detected and fixed the error, or that some process finally timed itself out.

Anyway, folks, I can offer no great insight to anyone with a similar problem, other than "time heals"!

I'll keep the suggestions on file, in case the problem resurfaces.

Thanks again.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
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