Today, my windows 8 desktop acted up for no reason. When I tried to install a program/software, it prompted for an Admin. Password. However, in the dialog box, there was no text box for typing in the Administrator password and OK button was grey out.
Tried to open an elevated command prompt box using "Run as administrator", no luck. Selection was grey out too. I could not enable hidden administrator account via "net user administrator /active:yes" from elevator command prompt. I also could not install any software because the Administrator password dialog box contains no text box to enter Admin password and OK button grey out. I could only clicked the Cancel button.
Any suggestion to fix this problem is appreciated.
Thanks,
Ching-Ho Cheng
Tried to open an elevated command prompt box using "Run as administrator", no luck. Selection was grey out too. I could not enable hidden administrator account via "net user administrator /active:yes" from elevator command prompt. I also could not install any software because the Administrator password dialog box contains no text box to enter Admin password and OK button grey out. I could only clicked the Cancel button.
Any suggestion to fix this problem is appreciated.
Thanks,
Ching-Ho Cheng
My Computer
System One
-
- OS
- Windows 8
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Dell
- CPU
- Intel i5
- Browser
- Firefox, IE, Chrome
- Antivirus
- Malwarebytes