Just retried to turn my laptop on as normal today and get the main screen as normal but when I click mouse, I get to next screen which says the error "this app is preventing shutdown", it also list my name and email/ windows account as normal but says my email is locked, and can't do anything else with my laptop, any suggestions how to rectify this, thanks
sorry if I posted this in wrong place
sorry if I posted this in wrong place
My Computer
System One
-
- OS
- 8
- System Manufacturer/Model
- Asus x55a