Sometimes when I insert a blank DVD into my optical drive, Windows Explorer does not show that the disc is present in the drive. If I then double-click on the icon for the optical drive, Windows Explorer hangs. When it restarts, all I get is a completely blank desktop and a taskbar that has no icons on it. If I try and shut the computer down via Ctrl/Alt/Del and using the shutdown option there, it just stays on the shutting down screen forever and all I can do is hit the reset button. No errors are logged in Event Viewer, so I am having a hard time diagnosing the cause.
This happens maybe 50% of the time when I insert a blank disc. The other 50% of the time it works fine.
I have all the latest drivers/Windows Updates installed. I have tried 2 different burners and it happens with both of them. Do you think this could possibly be motherboard related? I bought a new board a couple of weeks ago and did a completely fresh install of Windows 8 and it's been happening since then.
This happens maybe 50% of the time when I insert a blank disc. The other 50% of the time it works fine.
I have all the latest drivers/Windows Updates installed. I have tried 2 different burners and it happens with both of them. Do you think this could possibly be motherboard related? I bought a new board a couple of weeks ago and did a completely fresh install of Windows 8 and it's been happening since then.
My Computer
System One
-
- OS
- Windows 8.1 Pro with Media Center (64 bit)
- Computer type
- PC/Desktop
- CPU
- Intel Core i7 3770K
- Motherboard
- Asus Maximus V Gene
- Memory
- Corsair 4 x 4 GB 1,600 MHz
- Graphics Card(s)
- Gigabyte GTX 670
- Sound Card
- RME HDSPe AIO
- Monitor(s) Displays
- Dell U2713HM
- Screen Resolution
- 2,560 x 1,440
- Hard Drives
- Samsung 830 SSD 128 GB
Hitachi 7K3000 2 TB
- PSU
- Seasonic X-760
- Case
- Silverstone TJ08-E
- Cooling
- Noctua NH-D14 Special Edition
- Keyboard
- Logitech K800
- Mouse
- Logitech M570
- Internet Speed
- 60 Mbps/3 Mbps cable
- Browser
- Opera 12.16