Hi All,
I just purchased a new laptop 2 days ago with Win8, and have had some issues that may or may not be operating system related.
While it's a bit of an undertaking to get used to the new start menu, I haven't been very successful at completing the simplest of tasks... such as importing my music, photo's, and videos...
When I go to my 'documents' folder on my task bar and attempt to open any of the following folder; music, documents, pictures, and videos... I receive a 'pop-up' message reading; "Documents.library-ms" is no longer working. - It also reads; This library can be safely deleted from your computer. Folders that have been included will not be effective. (This same message applies to all files; Documents, Pictures, Music, and Video.)
Being it gives me no other option, I click 'ok'
Also, my computer has repeatedly crashed, and reports "Your PC has incurred a problem and must restart"
Then it reports; Service_System_Exception
Again, I am not sure... being 2 days old to the Win8 OS, I don't know if I bought a 'brand new' lemon for a computer, or if I can/should attempt to reinstall the Win8 OS???
Sadly, I am almost tempted to just return this computer to the store, and buy one with Win7.
Sorry, I am not that technical... any advice?
Thanks,
Art
I just purchased a new laptop 2 days ago with Win8, and have had some issues that may or may not be operating system related.
While it's a bit of an undertaking to get used to the new start menu, I haven't been very successful at completing the simplest of tasks... such as importing my music, photo's, and videos...
When I go to my 'documents' folder on my task bar and attempt to open any of the following folder; music, documents, pictures, and videos... I receive a 'pop-up' message reading; "Documents.library-ms" is no longer working. - It also reads; This library can be safely deleted from your computer. Folders that have been included will not be effective. (This same message applies to all files; Documents, Pictures, Music, and Video.)
Being it gives me no other option, I click 'ok'
Also, my computer has repeatedly crashed, and reports "Your PC has incurred a problem and must restart"
Then it reports; Service_System_Exception
Again, I am not sure... being 2 days old to the Win8 OS, I don't know if I bought a 'brand new' lemon for a computer, or if I can/should attempt to reinstall the Win8 OS???
Sadly, I am almost tempted to just return this computer to the store, and buy one with Win7.
Sorry, I am not that technical... any advice?
Thanks,
Art
My Computer
System One
-
- OS
- Win8
- System Manufacturer/Model
- HP 2000 Notebook PC
- Memory
- 4GB
- Graphics Card(s)
- AMD E2-1800 APU