Windows 8 and 8.1 Forums

New PC Frequent Crashes

  1. #1

    Posts : 1
    Windows 8

    New PC Frequent Crashes

    I have a new PC, just 3 days since delivery that crashes all the time. Spec is below. The crashes can happen at any time, even at the log in screen. However, at times it has run for over an hour without crashing. At no time is a BSOD or any error message produced.
    The supplier support has asked me to increase the CPU VCORE TO 1.25v which I have done. Still it crashes.
    I have gradually installed all Windows updates that I can in between the failures. There are 10 updates that fail with a Code 80073712 error. I have tried to correct this by running DISM.exe but often a crash occurs when this is running.
    Be really grateful for any guidance. I've been at this for nearly 3 days and am exhausted!

    Spec is:
    CPU: Intel(R) Core(TM) i5-3470 Quad Core 3.20 GHz 6MB Cache LGA1155 + HD Graphics
    FAN: Intel Socket LGA 1155 Standard CPU Cooler [-23]
    HDD: 2TB SATA-III 6.0Gb/s 64M Cache 7200RPM Hard Drive [+13] (Single Hard Drive)
    MEMORY: 8GB (2x4GB) PC12800 DDR3/1600mhz Dual Channel Memory (Kingston HyperX Blu w/Heat Spreader)
    MOTHERBOARD: Gigabyte GA-Z77-D3H Intel Z77 Chipset, ATX Mainboard w/ 4 RAM slot, IRST, Lucid Virtu MVP, Ultra Durable4 Classic, 7.1 HD Audio, GbLAN, 1 x Gen3 PCIe x16, 3x PCIe x1 & 1 PCI ***Overclockable XXX*** [+34]
    NETWORK: ONBOARD 10/100/1000 GIGABIT LAN PORT -- As standard on all PCs
    OS: Microsoft(R) Windows 8 (64-bit Edition) (64-bit Edition)
    POWERSUPPLY: 500 Watts Power Supplies (CoolerMaster Elite 500watt Gaming Power Supply)
    USB1: Built-in USB 2.0 Ports
    VIDEO: AMD Radeon HD 7750 2GB 16X PCIe 3.0 Video Card

      My System SpecsSystem Spec

  2. #2

    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP

    Don't think the updates would help. But, getting them to install is a separate problem. If your crash problem cannot be solved by the supplier, then I would return it. Maybe you'd want to try another of the same model, but, then, maybe not.

    To take a stab, you could try turning fast startup/hybrid shutdown off. Fast Startup - Turn On or Off in Windows 8
    Last edited by znod; 15 Feb 2013 at 17:50.
      My System SpecsSystem Spec

  3. #3

    What BSOD says ??? is there any errors in the event viewer, that might be related to your crashes ?
      My System SpecsSystem Spec

New PC Frequent Crashes

Similar Threads
Thread Forum
Frequent Hangs, Freezes, Crashes on New PC Windows 8.1
I recently built a high end gaming computer ( my first time building one). Its specs are as follows: CPU : Intel Core i7 4790K 4.0Ghz Quad Core GPU : 3GB ASUS Nvidea Geforce GTX 780 RAM : 16GB Kingston Beast DDR3-1600 Memory PSU : Corsair RM 750W SSD : Kingston Hyper X 3k SSD 480GB HDD : WD...
General Support
Frequent Random Crashes
About 1-2 weeks ago I had frequent BSOD's at startup, "DRIVER_IRQL_NOT_LESS_OR_EQUAL (iaStorA.sys)". As of the last week I haven't gotten a single one again. Instead I am now getting freezes/crashes and I'm not sure what to do as as far as I know these crashes don't leave much information...
BSOD Crashes and Debugging
Frequent Bad Pool Caller BSOD Crashes
I have recently started getting Bad Pool Caller crashes, probably about twice a day for the past week. If anyone could figure out how to fix it that would be great.
BSOD Crashes and Debugging
Frequent system-crashes in Windows 8.1 - Why?
My Sony Vaio Tap 11 (model: SVT1121C5E) runs very unstable ever since I bought it about 3 months ago. Almost every day the system crashes, sometimes multiple times. Sometimes with prior bluescreen, Windows colleting data and then stopping at 100%. Occasionally the device shuts down and...
General Support
Frequent Crashes?
I'm having random crashes, for a while often when I played boderlands 2, though this seems to have stopped. The frequency varies greatly, from over a dozen times in a day to a week of quiet activity. I've taken a look and some of it seems to stem from hard drive issues, but I'm not sure about the...
BSOD Crashes and Debugging
Frequent crashes - BAD_POOL_CALLER
Greetings everyone. I keep getting BAD_POOL_CALLER BSOD very frequently every 4 hours on my computer. I'm not sure if there is any specific application is causing the problem. At times when i leave computer ideal BSOD still occurs for no particular reason. Attaching the dump files. Any help on...
BSOD Crashes and Debugging
Virtualbox frequent crashes with Dev Preview x64
Well, as the title says, the os crashes, every time after I do something for a few seconds after logon. Sometimes it's some threading error, and sometimes memory management. I'm using the latest virtualbox, with a virtualized amd athlon x2 5000+ and 2gb guest RAM. Any ideas?

Eight Forums Android App Eight Forums IOS App Follow us on Facebook