Just got my refund for Windows 8. I called Microsoft and I had my refund in literally 2 minutes. I bought Windows 8 through the Microsoft upgrade assistant, and the return was easy and fast. Now I can spend my 39.99 on something else!
I find Windows 8 just a mess.
Biggest problem for me is incompatibility. I have tons of programs that do not simply work on Windows 8. They either won't start, or do start but with terribly bad problems. I do not know why this is, as I have a lot of older programs, even ones going way back to Windows 95, and I could get nearly every single one I had to work on Windows 7. Now with Windows 8, I have trouble with programs that were even made during Windows XP's heyday. Why could those that made Windows 8 not make it so Windows 7 programs would work on it, it would seem easily enough with how similar Windows 8 is to Windows 7, so why would they mess that up.
Another problem I have is customization. You cannot change the background to the Metro interface, I have only choices made by others. You have limited color choices. You cannot choose the Aero glass Windows theme. You cannot choose if you want to use the old start menu, you are forced to use the Metro start screen. When one pays over a thousand and more dollars for a computer, why wouldn't we want to be able to use it how we want? Computers and their upkeep is not always cheap for people, if we put that much money into it, why do I want to let others dictate how I use it.
And then there is the Metro screen. I find it cumbersome and counter-intuitive. The old start menu was easy to navigate, when something was installed, it would be listed in it's own folder in the start menu, finding it's readme, pdf, or other bits was easy to find and took 1 second. In Metro, it takes numerous clicks just to find what I may be looking for. Not only that, if I install programs by the same company, they all get listed under the same Metro folder, not their own folder like in the old start menu. What that means, is that if I have 100 readme's under the same folder in Metro, I have no idea which readme it is I'm looking. Whereas in Windows 7, the readme was located under it's own proper right folder. I can bypass Metro altogether to get to the readme I want by opening the file location, which takes me to the old start menu within Windows 8, but that's not very user friendly, is it? And no, searching does not work, searching for files with the same name brings up hundreds of files, well, how do I know which is the one I want.
Before any Windows 8 fanboys try to insult me and act ignorantly and arrogantly, yes I do have hundreds of readme's and pdfs I want to read that have the same name. Yes I do have hundreds of settings.exe that I want to open and change the settings of. Yes I do have personal and work files with the same name located in different document folders.
The claims of it being faster are over-exaggerated. Programs open and close in the same amount of time, and I get the same exact benchmark scores in Windows 8 as I do in Windows 7. It does boot up faster, but I don't boot up my computer all day long, so an extra 15 seconds speed up isn't really that special to me. Not to mention that processes that run after boot-up run at the exact same time as in Windows 7, which in my mind, isn't a faster bootup time if processes run by Windows 8 run at the same time as Windows 7. (I count bootup time to include Windows to fully bootup, that's just me). People that say Windows 8 made their computers super fast and their video games run 30 extra fps is just fishy to me, as that is far from the case. The OS interface may be faster though, that I will say could be true for people, as when you take stuff away from the OS, it will increase the interface speed. I have a reasonably good computer, I guess that's why I didn't notice any difference when it came to the interface.
So for me, the under-the-hood improvements were small. And they did not even affect the way I use the computer in the slightest, like the quicker boot-up time, that does absolutely nothing for me.
The fact that Microsoft needs you to login to download a free app for Metro is just absurd. Not everyone is into social media, not everyone cares when people get their hair cut. You always see privacy policies from companies. Well, I guess in the end companies will write up words about privacy, saying how much they care about your privacy, but in the end they ever so increasingly try to invade it, inch by inch. Some people do value their privacy, that's something people of today have a hard time understanding, in this selfish and self-centered "look at me" culture. Maybe I don't want to login to Windows with an e-mail, maybe I don't want to have social stuff all over my Metro screen.
If I want to download a free app, why can't I just download it. Even if you want to claim it has to do with DRM, downloading something free doesn't mean I should have to create a personal account with someone. More and more online DRM, even for a simple small free app... seriously people?
I have uninstalled Windows 8 and reinstalled Windows 7. I am sure there were a few other problems with Windows 8, but I cannot remember them right now. The biggest issue for me was the incompatibility. If all my programs that ran on Windows 7 ran on Windows 8, then I probably would have stayed with Windows 8. The other problems I mentioned that I found not to my liking, they were ones I could have lived with in the end, they were not deal breakers, but they did compound on my disliking Windows 8.
And that is how someone that bought Windows 8, tried it for a while, and then ended up getting a refund for it.
For those interested, you can get a refund from Microsoft for Windows 8. It's really easy and quick. I mean it, only 2 minutes on the phone, no questions asked, no trying to give me the run around with trying to "help" me fix my Windows 8 problems. I doubt I will ever buy Windows 8 again, regardless if they "fix" their problems or add stuff to it. I will look into the next Windows, hopefully they can fix their compatibility issues and let the user have more control over their own computer. Till then, it's Windows 7 for me!