Does the data support all customers?
"I'd like to point out that this data you collect is most likely from non-corporate users, you're basing all your statistics around home users and not business users. Most enterprises will turn off the CEIP by default in Group Policy as a security precaution and to prevent chatter from the network."
Andrew, while itís true that some enterprises choose not to enable the CEIP (Customer Experience Improvement Program, which gives us anonymous, opt-in feedback about how people are using Windows,) we still receive a huge amount of data from this program, including from enterprise customers. In addition, knowing the region, language, edition, and deployment attributes of the product allows us to further refine the data as needed. We often refer to this data as a full "census" (again noting that the data is opt-in and anonymous) as the number of unique data points is magnitudes beyond a "sampling."
In addition to the CEIP program, we have a wide variety of channels to our corporate customers to understand their needs. For example, we collect feedback continuously during direct engagement with customers (such as during on-site visits and in our briefing centers around the world), from advisory council and early-adopter program members, and at public events such as TechEd and //build/. We also work closely with industry analysts (via consultations and their research) and execute a wide range of our own research studies directly. From these interactions, we know the kind of functionality and control that enterprises want over the Start menu and we are definitely taking these into account as we are designing and developing the changes for Windows 8