Really Need Help, Windows 8 Restart problem!

A

aisha

New Member
Messages
2
Hi Guys!

I've got a serious problem with my new laptop. This was a Christmas present I received from my parents and I was so grateful (as I used to have VISTA - and was advised by a salesman when I told him I had a vista laptop to "BURN IT, BURN IT WITH FIRE."). Anyway. I haven't had any issues with my laptop, but today it has restarted itself 8 TIMES and counting. It keeps telling me it needs a Java update. and the java pop up comes on my screen from oracle etc. So I press 'install' and my laptop begins to install, then all of a sudden comes up with a blue screen with a ' :( ' then says Windows has discovered a problem and has to restart. I'm going crazy here. Someone please help me it would be truly appreciated!

Thank you so much.
- aisha.
 

My Computer

System One

  • OS
    windows 8
Can you uninstall Java? That ought to get rid of the auto updater as well.

If you need Java, you can re-install it by going to java.com: Java + You.

That salesman was a jerk, by the way.
 

My Computer

System One

  • OS
    Window 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    homebuilt
    CPU
    I7-3930k
    Motherboard
    Asus P9X79 Pro
    Memory
    16 GB Gskill DDR3-2133
    Graphics Card(s)
    eVGA GTX 680
    Sound Card
    Soundblaster Zx
    Monitor(s) Displays
    Asus PA246Q
    Screen Resolution
    1920X1200
    Hard Drives
    Corsair Force GT 120GB
    WD Cavair Black 1.5TB
    PSU
    PC Power & cooling Silencer 750
    Case
    Silverstone FT02B-W
    Cooling
    Noctua NH-D14 w/ PWM fans
    Keyboard
    cheap Logitech USB wired
    Mouse
    old 5 button Microsoft USB optical
    Internet Speed
    6Mb cable
aisha said:
Hi Guys!

I've got a serious problem with my new laptop. This was a Christmas present I received from my parents and I was so grateful (as I used to have VISTA - and was advised by a salesman when I told him I had a vista laptop to "BURN IT, BURN IT WITH FIRE."). Anyway. I haven't had any issues with my laptop, but today it has restarted itself 8 TIMES and counting. It keeps telling me it needs a Java update. and the java pop up comes on my screen from oracle etc. So I press 'install' and my laptop begins to install, then all of a sudden comes up with a blue screen with a ' :( ' then says Windows has discovered a problem and has to restart. I'm going crazy here. Someone please help me it would be truly appreciated!

Thank you so much.
- aisha.
Click to expand...
Salesperson not very bright. This problem is starting to turnup here; it may be this. I have no confidence in the solutions found in the link. Just trying to inform you at this point. Am looking around to see if there are better threads on the problem.

Edit: Searched on jucheck.exe. There are a lot of data out there. Not sure which can be classified as useful info. I suggest you do the search I did--to see what you think. I am not yet prepared to give a solution I have any real confidence in.

You could try running and AV / AM scan.
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner
There has been as of late some "WARNINGS" about java vulnerabilities with windows 8. So you may have been exposed to some virus or malware that is now causing your issue. I would just clean reinstall and start over.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5
aisha said:
Hi Guys!

I've got a serious problem with my new laptop. This was a Christmas present I received from my parents and I was so grateful (as I used to have VISTA - and was advised by a salesman when I told him I had a vista laptop to "BURN IT, BURN IT WITH FIRE."). Anyway. I haven't had any issues with my laptop, but today it has restarted itself 8 TIMES and counting. It keeps telling me it needs a Java update. and the java pop up comes on my screen from oracle etc. So I press 'install' and my laptop begins to install, then all of a sudden comes up with a blue screen with a ' :( ' then says Windows has discovered a problem and has to restart. I'm going crazy here. Someone please help me it would be truly appreciated!

Thank you so much.
- aisha.
Click to expand...
FYI, Check this Brink link out--on Java bads.
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner
You must log in or register to reply here.
Back
Top