I bought a brand new HP Pavilion g6 laptop runnning Windows 8 about 2 weeks ago. Since first starting it up, I've encountered quite a few problems which, to be honest, I'm not happy with, considering the laptop is brand new. It's not the computer's fault, the specs are fine: Intel Core i5 processor, 6GB ram, 1TB internal memory, etc. So I'm pretty sure it's the OS.
Here's a few of the problems I've been having:
1. Half of the time the apps on the start screen (the "tiles") don't work. They open to a brightly coloured screen, and after about two minutes they simply crash. This happens for all apps apart from "Desktop" (which isn't really an app).
2. When I try and download a program, the installer or setup program won't open. It asks if I'd like to allow the program to make changes on my desktop etc, I click "Yes", and nothing happens. Double clicking the setup or installer doesn't work either. This has happened to me with only three programs I've tried to install so far (iTunes, Audacity and Skype). Running them as an administrator does nothing either.
3. Occasionally, programs won't open, but they appear to be running in Task Manager, for example: Google Chrome, Minecraft. The only way to fix this is to turn the laptop off and then on again.
4. Restarting doesn't work. It simply shows the restarting screen and the loader, and will stay there for hours if left alone. The only remedy to this is to hold the power button, which nobody likes doing.
5. The "Photos" app/tile only displays certain photos (about 5% of all of my pictures/photos), no matter what format they're in.
So those are all the problems I can think of at the moment, there are probably a few more minor ones which I can't remember. Any help or advice would be greatly appreciated. Thanks.
Dancing elephant
Here's a few of the problems I've been having:
1. Half of the time the apps on the start screen (the "tiles") don't work. They open to a brightly coloured screen, and after about two minutes they simply crash. This happens for all apps apart from "Desktop" (which isn't really an app).
2. When I try and download a program, the installer or setup program won't open. It asks if I'd like to allow the program to make changes on my desktop etc, I click "Yes", and nothing happens. Double clicking the setup or installer doesn't work either. This has happened to me with only three programs I've tried to install so far (iTunes, Audacity and Skype). Running them as an administrator does nothing either.
3. Occasionally, programs won't open, but they appear to be running in Task Manager, for example: Google Chrome, Minecraft. The only way to fix this is to turn the laptop off and then on again.
4. Restarting doesn't work. It simply shows the restarting screen and the loader, and will stay there for hours if left alone. The only remedy to this is to hold the power button, which nobody likes doing.
5. The "Photos" app/tile only displays certain photos (about 5% of all of my pictures/photos), no matter what format they're in.
So those are all the problems I can think of at the moment, there are probably a few more minor ones which I can't remember. Any help or advice would be greatly appreciated. Thanks.
Dancing elephant
My Computer
System One
-
- OS
- Windows 8