New to windows 8, and...

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gravitycrasher

New Member
Messages
1
Okay, I have been using a mac for about two years. Got it for college. Finally, I convinced my father that it wasn't what I needed, and told him I needed a pc with windows 7. Unfortunately, no new computer came with 7 and buying it was out of our price range. Two days ago I got a Toshiba with Windows 8 on it. I'm finding it hard to get used to and have, uh...a lot of questions.

Being in the board it is, I'll leave my technical question here. Every time I start the computer up it loads just fine; upon entering the desktop I usually have about 10-30 second before the arrow freezes. Without fail. I don't know how to fix this. It didn't start out that way, but only in the past day it's been doing this. It's another problem that is making me want to go back to apple. (And trust me, I HATE apple.) Help please? Everything is in it's default state aside from changing a default picture program. And the thing itself is less than a week old.
 

My Computer

System One

  • OS
    Windows 8
Hi,

I think that the problem you are having is one that no one can figure out how to correct. It not that people are not trying to help.

Here are a couple of ideas:

1) If your system is freezing up, and you are unable to do anything then you may need to reinstall the OS. This can be done by pressing a specific key at startup of the laptop. In some cases holding down the "Esc" key will bring up a menu so you can decide what needs to be done.

2) Contact the manufacture to see if they can help you. Hopefully if this is the case they won't be charging you a phone fee (usually within the first ninety days this is free).

3) Return the laptop and see if you can exchange it for another (but same model), or for a different model (same price range).

BTW, "Welcome to the Eight Forums." . . .:thumbsup:
 

My Computer

System One

  • OS
    Win 8, (VM win7, XP, Vista)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion p1423w
    CPU
    Intel Core i5 3330 Ivy Bridge
    Motherboard
    Foxconn - 2ADA Ivy Brige
    Memory
    16 GB 1066MHz DDR3
    Graphics Card(s)
    ATI Radeon HD 5450
    Sound Card
    HD Realteck (Onboard)
    Monitor(s) Displays
    Mitsubishi LED TV/Montior HD, Dell 23 HD, Hanspree 25" HD
    Screen Resolution
    Mit. 1980-1080, Dell 2048-115, Hanspree 1920-10802
    Hard Drives
    1 SanDisk 240Gig SSD, 2 Samsung 512Gig SSDs
    Case
    Tower
    Cooling
    Original (Fans)
    Keyboard
    Microsoft Keyboard 2000
    Mouse
    Microsoft Optical Mouse 5000
    Internet Speed
    1.3 (350 to 1024 if lucky)
    Browser
    Firefox 19.1
    Antivirus
    MSE-Defender
My understanding is that it is possible with a Windows 8 licence to revert back to Windows 7. But that might not be the ideal solution. It really is difficult to figure out what's going on under the circumstances. First off, can you use the 'start menu' ie tiles/apps in Windows 8? If you can, then that's a start to solving your problem. Let us know.
 

My Computer

System One

  • OS
    Windows Phone 6, Windows CE 5, Windows Vista x32, Windows 7 x32/x64, Windows 8 x64
Strongly support the approach that Lee suggested.

This is a new machine and, at least for some time period, you should be able to get support from Toshiba for free.

I would ask them what would be involved in doing a refresh. It's a simple thing to do, and given you've only had it a short time, you won't lose much doing that.

If a refresh doesn't fix the freezing, then a return is definitely in order.
 

My Computer

System One

Do you mean the mouse pointer will just freeze up for 10-30 seconds AFTER going into the Desktop or just on the Start Screen? Methinks a Synaptics driver might be a fault.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS
    CPU
    AMD FX 8320
    Motherboard
    Crosshair V Formula-Z
    Memory
    16 gig DDR3
    Graphics Card(s)
    ASUS R9 270
    Screen Resolution
    1440x900
    Hard Drives
    1 TB Seagate Barracuda (starting to hate Seagate)
    x2 3 TB Toshibas
    Windows 8.1 is installed on a SanDisk Ultra Plus 256 GB
    PSU
    OCZ 500 watt
    Case
    A current work in progres as I'll be building the physical case myself. It shall be fantastic.
    Cooling
    Arctic Cooler with 3 heatpipes
    Keyboard
    Logitech K750 wireless solar powered keyboard
    Mouse
    Microsoft Touch Mouse
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender, but I might go back on KIS 2014
gravitycrasher said:
Okay, I have been using a mac for about two years. Got it for college. Finally, I convinced my father that it wasn't what I needed, and told him I needed a pc with windows 7. Unfortunately, no new computer came with 7 and buying it was out of our price range. Two days ago I got a Toshiba with Windows 8 on it. I'm finding it hard to get used to and have, uh...a lot of questions.

Being in the board it is, I'll leave my technical question here. Every time I start the computer up it loads just fine; upon entering the desktop I usually have about 10-30 second before the arrow freezes. Without fail. I don't know how to fix this. It didn't start out that way, but only in the past day it's been doing this. It's another problem that is making me want to go back to apple. (And trust me, I HATE apple.) Help please? Everything is in it's default state aside from changing a default picture program. And the thing itself is less than a week old.
Click to expand...
If you can do so, I'd back up my files and try to get back to factory fresh. What restoration to factory fresh medium does Toshiba use on your machine? For example, did your machine come with a recovery partition? Or, did Toshiba provide instructions such as those mentioned in my sig? You could call Toshiba support for help on this matter. And, you could search on the Toshiba site for your computer model/manual/other pertinent instructions. Also, do you have any instructions in a file on your machine or printed instructions that might indicate how you should get back to factory fresh?

You also could try a system restore back to your earliest restore point--assuming system restore is configured. Presumably you would have to be fast to get this done before freezing occurs--unless you have a system repair disc.
 
Last edited:

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner
znod said:
gravitycrasher said:
okay, i have been using a mac for about two years. Got it for college. Finally, i convinced my father that it wasn't what i needed, and told him i needed a pc with windows 7. Unfortunately, no new computer came with 7 and buying it was out of our price range. Two days ago i got a toshiba with windows 8 on it. I'm finding it hard to get used to and have, uh...a lot of questions.

Being in the board it is, i'll leave my technical question here. Every time i start the computer up it loads just fine; upon entering the desktop i usually have about 10-30 second before the arrow freezes. Without fail. I don't know how to fix this. It didn't start out that way, but only in the past day it's been doing this. It's another problem that is making me want to go back to apple. (and trust me, i hate apple.) help please? Everything is in it's default state aside from changing a default picture program. And the thing itself is less than a week old.
Click to expand...
if you can do so, i'd back up my files and try to get back to factory fresh. What restoration to factory fresh medium does toshiba use on your machine? For example, did your machine come with a recovery partition? Or, did toshiba provide instructions such as those mentioned in my sig? You could call toshiba support for help on this matter. And, you could search on the toshiba site for your computer model/manual/other pertinent instructions. Also, do you have any instructions in a file on your machine or printed instructions that might indicate how you should get back to factory fresh?

You also could try a system restore back to your earliest restore point--assuming system restore is configured.
Click to expand...
hmmmmmmmmmmmmm! . . .:D
 

My Computer

System One

  • OS
    Win 8, (VM win7, XP, Vista)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion p1423w
    CPU
    Intel Core i5 3330 Ivy Bridge
    Motherboard
    Foxconn - 2ADA Ivy Brige
    Memory
    16 GB 1066MHz DDR3
    Graphics Card(s)
    ATI Radeon HD 5450
    Sound Card
    HD Realteck (Onboard)
    Monitor(s) Displays
    Mitsubishi LED TV/Montior HD, Dell 23 HD, Hanspree 25" HD
    Screen Resolution
    Mit. 1980-1080, Dell 2048-115, Hanspree 1920-10802
    Hard Drives
    1 SanDisk 240Gig SSD, 2 Samsung 512Gig SSDs
    Case
    Tower
    Cooling
    Original (Fans)
    Keyboard
    Microsoft Keyboard 2000
    Mouse
    Microsoft Optical Mouse 5000
    Internet Speed
    1.3 (350 to 1024 if lucky)
    Browser
    Firefox 19.1
    Antivirus
    MSE-Defender

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner
Could be a hardware failure. I would try restarting, entering BIOS and let the computer run for about 5-10 minutes and see if you can still navigate through the BIOS selections. If it freezes in BIOS then you likely have a hardware failure. You can test this out in just a few minutes. I would try it before any reinstalls.
 

My Computer

System One

  • OS
    Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Pssh. Who buys prebuilts?
    CPU
    Intel Core i7-2600k 3.4 Ghz
    Motherboard
    Asus
    Memory
    8 GB
    Graphics Card(s)
    NVIDIA GeForce GT 520
    Monitor(s) Displays
    Dual Asus 22" Widescreen
    Screen Resolution
    1920 x 2160
    Hard Drives
    OCZ SSD boot drive. Spinny secondary drive.
    Case
    Diablotek
    Cooling
    Air
    Keyboard
    Razer BlackWidow Toureny edition.
    Mouse
    Logitech
    Internet Speed
    50 down 10 up
    Browser
    FireFox
    Antivirus
    HAHAHAHAHAHAHA. AV is for noobs.
    Other Info
    I like Macs.
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