Windows 8 issue

shammy

New Member
Messages
2
Hey guys,

I am in a spot of trouble. When I log in, after a few seconds the screen goes black. Things are still running (when it first happened I was in firefox and I could hear the video I was watching still playing in the background), and I can open up the task manager and see it. But behind it everything stays black. I can also get into a few settings via the ctrl-alt-del option, but only ones that pop up like the task manager. Its the like desktop itself has gone missing.

I can log into the guest account and that works perfect.

I have no idea where to start, any ideas would be amazing.

Thanks
 

My Computer

System One

  • OS
    8
Does it happen only when you use Firefox ? If yes, try to reset it to original state. If you have a menu displayed, click on help->Troubleshooting Information then click on reset firefox.
BTW, what version of firefox installed ?
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Thanks for the reply.

It doesn't seem to have anything to do with Firefox. I log in, and even when I do nothing it goes the way I described.
 

My Computer

System One

  • OS
    8
Maybe I misunderstood your question, I thought that it happens when you have a Video played in firefox.
Do you have your monitor set to turn off after a certain period of time ?
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Hey guys,

I am in a spot of trouble. When I log in, after a few seconds the screen goes black. Things are still running (when it first happened I was in firefox and I could hear the video I was watching still playing in the background), and I can open up the task manager and see it. But behind it everything stays black. I can also get into a few settings via the ctrl-alt-del option, but only ones that pop up like the task manager. Its the like desktop itself has gone missing.

I can log into the guest account and that works perfect.

I have no idea where to start, any ideas would be amazing.

Thanks
Try setting up a new account equivalent to the one you are using. Be sure all your data are accounted for in the new account. See if it works. If yes, delete the original user account. You will be using an account with a new name so be sure the name is one you like. If you really want to use the original name, set up another new equivalent user account with the preferred name (making sure again all your data again are accounted for), and delete the other recently created user account. Don't use the tutorial on changing a user name. The tutorial, itself, says, in effect, that the procedure I have suggested for changing a user is preferred.

Create a system restore point once you get everything the way you want it (hopefully). It things go bad again, pay close attention to when the problem first occurred. Then, you may be able to avoid the problem after you get everything working again. You also might want to create a disk image of the properly functioning setup.
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner
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