Windows 8 and 8.1 Forums


Windows 8 freezes on boot

  1. #1


    Posts : 5
    Windows 8

    Windows 8 freezes on boot


    Hi,
    My windows 8 pc when booted, mostly freezes after i see my account picture with a circling dots. Then appears a black screen and just my cursors, but nothing else. I try to get task manager and run explorer.exe but it doesn't work. It has now been happening very much. I have installed the OS just a few days back and i got this issue. This also happens when i sign out/switch from my account to another account. Please, need help.

      My System SpecsSystem Spec

  2. #2


    Sydney, Nova Scotia, Canada
    Posts : 5,866
    Windows 8.1 Pro + MC 64 Bit


    I had one PC lock up at the juggling balls screen on cold boot every time. I turned Fast Startup off and now it's fine.

    Fast Startup - Turn On or Off in Windows 8
      My System SpecsSystem Spec

  3. #3


    I installed on a laptop and this happened, just get the juggling balls. I have Bitlocker on it, and that appears to be corrupted too. I couldn't ever login so I wasn't able to turn off hibernate yet, but that'll be the first thing I do this weekend for sure when I reinstall on that laptop.
      My System SpecsSystem Spec


  4. #4


    Sydney, Nova Scotia, Canada
    Posts : 5,866
    Windows 8.1 Pro + MC 64 Bit


    For me it would lock up on the cold boot but I could then press the reset button and it would boot up OK. Wash, rinse and repeat.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8


    I think microsoft really did a shitty job making this new OS. I am switching the Windows 7 as soon as possible coz Win 8 is even worse than Vista!
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows 8


    Quote Originally Posted by alphanumeric View Post
    I had one PC lock up at the juggling balls screen on cold boot every time. I turned Fast Startup off and now it's fine.

    Fast Startup - Turn On or Off in Windows 8
    This almost solved the juggling dots issue except it sometime occurs during switching of accounts
      My System SpecsSystem Spec

  7. #7


    Posts : 1,308
    Windows 8 enterprise x64


    Hi, what are the spec of your PC ?
      My System SpecsSystem Spec

  8. #8

    Possible solution to Windows 8.1 Freezing on Boot


    Ive been working on a clients laptop and he had this "Freezing" problem when starting Windows 8.1 from either hibernation or sleep.



    I used ubuntu USB boot on 64GB USB to copy all his data off the disk to save it and reloaded windows 8.1, restored data and re-installed software.



    Horror, same problem occured a few days later, but I managed to fix it after going through thousands of posts...



    It is obviously a problem with windows hibernation file - my first issue was the disk was lockedandI could only access the windows disk from Ubuntu ro. By sheer chance, while booting back into windows 8, I changed my mind and held down the power key to force shutdown. I rebooted and it rebooted in to recovery mode, giving me "Windows did not shutdown properly etc" and gave me the WIndows recovery screen. I tried restore points etc but everything failed each time. What I did discover is that by booting up, waiting, cold booting and interupting I could always get back to the "windows did not start properly" - which allowed me to use the command prompt.



    To unlock the disk, I found from the command prompt "shutdown /p" shuts down without locking the disk (Im guessing it locks the disk for hibernation protection). Note it takes a minute or two to actually shutdown so be patient. (5 mins top)



    Then using Ubuntu usb, I renamed (not deleted at this point just in case!) hiberfil.sys to hiberfil.xxx and pagefile.sys to pagefile.xxx - I rebooted and it worked!!!!!



    I have now turned off hibernation and power button always turns off until microsoft fix the bug. Im guessing that the hiberfil.sys or pagefile.sys get corrupted in someway. Windows 8 created a new hiberfil.sys and pagefile.sys and I deleted the two renamed files without issue. Anyway it worked for me! *** As a footnote, the computer rebooted to the last restore point that I had tried *** Not going to spend more time looking at this though :-)
      My System SpecsSystem Spec

Windows 8 freezes on boot

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