So I have been suffering from frequent system freezes on my laptop and I don't think that it is able to send the proper debug info to the Windows 8 Dev Team every time it happens. Is there some way that I can contact Microsoft directly (without being charged) to help report the data necessary to squash this bug?

Originally Posted by vrosa

WDP sends feedback automaticaly.

yeah, but it isn't like it is creating a minidump when it hangs. If it were blue screening, I wouldn't be worrying about this because at least with a blue screen, the computer is acknowledging that something is wrong and upon reboot can send information. This is different. There is no message in the Windows Action Center saying that I should send information to Microsoft. The only indication that anything is wrong is a little entry in the Event Log that says that the computer was improperly shutdown. The computer can't compile debug info if the entire system freezes without warning, can it?