Windows 8 and 8.1 Forums


Games for Windows Live "Can't Start Program"

  1. #1


    Posts : 2
    Windows 8.1

    Games for Windows Live "Can't Start Program"


    Hi,

    I need some help getting my Games for Windows Live to work. When I try to open the GFWL client I get the error:

    "Connection error-Can't start the program. There may be a problem with your internet connection or the LIVE service."

    In my journey to fix this, I've tried a whole bunch of things ranging from uninstalling GFWL and re-installing it, firewall settings, port forwarding, compatibility modes, etc. Does anyone know of a fix for this issue?

      My System SpecsSystem Spec

  2. #2


    Posts : 92
    Windows 8.1 Professional with Media Center (64 bit)


    Sorry to say but the whole Games for Windows Live system is going down or in process of being removed.
    Dirt 3 to give Games for Windows Live the slip, move onto Steamworks | PC Gamer

    If you need it to install it for a game then have you tried to uninstall and reinstall it after removing the components. Also check to see if there is patch to remove GFWL from that game?

      My System SpecsSystem Spec

  3. #3


    Posts : 18
    Windows 8.1


    I am having the same problem. Except I cannot uninstall it. The program doesn't even show up in the control panel. Trying to play GTA IV online.
      My System SpecsSystem Spec


  4. #4


    Posts : 2
    Windows 8.1


    Haha, ya. I knew that the GFWL marketplace and such is shutting down but that wasn't going to be until next July so the game should still be playable now.

    Anyways, I managed to get it working now by uninstalling GFWL Marketplace as well as its redistributable for the nth time. I don't know why it worked this time but didn't work the other times.

    @MattB3692 That's weird that it isn't even showing up in the control panel considering it should be on the list unless you were possibly looking at the wrong area of the list. On mine it displays as "Microsoft Games for Windows Live Marketplace". If you can't find it or it really doesn't exist on the list, I'd probably install a third party uninstaller like Revo uninstaller and see if you can't uninstall it that way.
      My System SpecsSystem Spec

  5. #5


    Posts : 18
    Windows 8.1


    Yeah, it doesn't show up. I tried Revo, doesn't show up there either. I see it in my program files. but can't uninstall it. This is irritating. I'm seriously regretting updating to 8.1, I've had several issues after the update.
      My System SpecsSystem Spec

  6. #6


    Posts : 3
    Win8.1 Pro x64


    for what it's worth since GFWL is such a failed idea sometimes some games (GTA IV via steam) don't install enough of the GFWL client. in the past I had to use the full offline installer package
    Download Games for Windows Software Setup 3.5 from Official Microsoft Download Center
    this will NOT resolve GFWL login problems but it can be used where GFWL isn't fully/properly/functionally installed.
      My System SpecsSystem Spec

  7. #7


    Posts : 18
    Windows 8.1


    The problem I'm having is that it tells me that GFWL is already installed, and only gives me the option to launch the apparently corrupt program that gives me the connection error message.
      My System SpecsSystem Spec

  8. #8


    Posts : 1
    Windows 8


    Quote Originally Posted by MattB3692 View Post
    The problem I'm having is that it tells me that GFWL is already installed, and only gives me the option to launch the apparently corrupt program that gives me the connection error message.
    Im having the same exact issue, just with dark souls. Nothing i do works. uninstall, restore, re install before and after the restore to the day prior, i've run out of ideas
      My System SpecsSystem Spec

  9. #9


    Posts : 75
    Win 8 and Linux (MINT)


    if you are still having issues try uninstalling the game and games for windows then go here Download the Games for Windows Client | PC Games Client - Xbox.com install the PC client and then install the game... This worked for my Fallout 3
      My System SpecsSystem Spec

  10. #10


    Posts : 18
    Windows 8.1


    This is what I did originally back when I had Windows 8. When I updated to 8.1, the program disappeared from the Uninstall programs in control panel, making it impossible for me to uninstall even with 3rd party software. I am stumped. I made a whole new thread about this, and haven't found any solution that works for me.
      My System SpecsSystem Spec

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Games for Windows Live "Can't Start Program"

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