Solved Printer not installed

rcarmichael

New Member
Messages
2
Hello all,
Only recently installed W8RC. I have an issue when trying to print...
I have a Samsung CLP-310 Colour Laser Printer. I have installed all the newest drivers, it appears in the devices and prints a test page. However it does not print from any application, including the windows printer troubleshooting system, which says it should be running fine.
From IE9 I get: Script Error: res://ieframe.dll/preview.js
From Notepad I get: The handle is invalid.
From Word I get: We couldn't print because there doesn't seem to be a printer installed :-(
(Yes, with the sad face as well!)
I also have an Inkjet printer which prints fine from these applications.
I can't figure it out - have any ideas?
Sincere regards,
Ryan
 

My Computer

System One

  • OS
    Windows 8 RC
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i5 760
    Motherboard
    Gigabyte P55A-UD3
    Memory
    4096 MBytes
    Graphics Card(s)
    ATI Radeon HD 5770

My Computer

System One

  • OS
    Windows 8 RC
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i5 760
    Motherboard
    Gigabyte P55A-UD3
    Memory
    4096 MBytes
    Graphics Card(s)
    ATI Radeon HD 5770
Welcome to the forum, rcarmichael.

Glad you were able to fix. Thanks for posting the method and results. :)

Perhaps you would care to mark this thread solved.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Sorry. I see you marked it solved.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
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