Chris 1000 Oaks
New Member
- Messages
- 6
Any thoughts. My Dell Travel Mouse has been working fine until last weekend when it stopped responding. First, I thought it was the batteries, but it simply would not work on my Dell XPS M1300 laptop running Windows 8 Release Preview. I tried it on another laptop (running Windows 7) and it works fine. I have tried the usual, of uninstalling and reinstalling but nothing seems to work, although it still shows as being connected.
The driver is unchanged from when I was on Windows 7, namely v6.2.8400.0 dated 21/6/2006. I phoned Dell and they connected remotely to my laptop but after a cursory look, they decided they could not help as they are not trained on Windows 8, but were willing to transfer me to software assistance for paid Support.
The driver is unchanged from when I was on Windows 7, namely v6.2.8400.0 dated 21/6/2006. I phoned Dell and they connected remotely to my laptop but after a cursory look, they decided they could not help as they are not trained on Windows 8, but were willing to transfer me to software assistance for paid Support.
My Computer
System One
-
- OS
- Windows 8 Review Preview
- System Manufacturer/Model
- Dell XPS M1300
- Memory
- 4GB