Unable to print

vespertinestar

New Member
Messages
2
Hey guys

I'm unable to print from my Windows 8 based PC. When printing from any program eventually I get told that there was an unknown error while printing. Printer is a Xerox 6130N. I've used the Windows driver and also the Xerox driver for Windows 7, same result. I initially thought it might be because I upgraded from Windows 7 but my laptop with a clean Win 8 install displays the same problem. Oddly enough I can print a test page from the printer properties screen just fine. Device Manager lists the device as "working properly."

Matt
 

My Computer

System One

  • OS
    Win 8
    System Manufacturer/Model
    Dell XPS
    CPU
    i5
    Memory
    4GB
    Graphics Card(s)
    nVidia 525m
OK, I managed to get basic printing working this morning. For anyone having the same issue, manually adding the printer driver on whatever port (usually USB:0001 or similar) as a "Xerox PS Color Class Driver" seems to work. Replace the driver when prompted.

Matt
 

My Computer

System One

  • OS
    Win 8
    System Manufacturer/Model
    Dell XPS
    CPU
    i5
    Memory
    4GB
    Graphics Card(s)
    nVidia 525m
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