Windows 8 and 8.1 Forums

Can't Scan

  1. #11

    Quote Originally Posted by Dave80211 View Post
    The software from HP was released last year and will not work with Windows 8. I might call HP and see if there is a resolution yet. If there is, I will post the details.
    There may well be a work-around for that. In the past I extracted the driver package with 7Zip (freeware), and bypassed the normal installer to avoid Windows version checking.

    As I don't own such an all-in-one, I won't experiment.

      My System SpecsSystem Spec

  2. #12

    City of Burj Khalifah
    Posts : 273
    8 Release Preview, 7 Home Premium

    Quote Originally Posted by salars View Post
    i have a HP too, it wont install the drivers as its not a compatible system. so im stuck wiht the same problem.... cant wait until the rtm goes out .. we should start getting some drivers after that.
    Quote Originally Posted by Dave80211 View Post
    The software from HP was released last year and will not work with Windows 8. I might call HP and see if there is a resolution yet. If there is, I will post the details.
    Good day to both of you.

    Yes, later version of drivers will not work in Win8.

    But have you try not to install the driver and let Windows 8 detect the HP!? Give a try for this one.

    If Windows 8 detect the hardware go to Windows Update and make an update when there is no downloadable software just restart and try to make scan.

    If Windows 8 did not detect the update it might reflect to the platform both hardware, in PC and printer incompatibility.

    Please let us know once you have try.
    Last edited by adamus; 11 Jul 2012 at 01:29.
      My System SpecsSystem Spec

  3. #13

    HP Thing

    Quote Originally Posted by Dave80211 View Post
    I have my HP 8500 Pro set up to print, but I cannot scan. Any word on how to do this? When I went to scan/fax, it says that I have no scanner hooked up. Any suggestions?
    Sounds hostile, and maybe it is: my apologies ahead of time.
    My HP is the C309g and according to the Windows compatibility page, it is compatible.
    I went to Costco, purchased the HP 6700 all-in-None (as I will call it). According to the HP rep, compatible. According to the Windows 8 compatibility page, compatible.
    Needless to say, the 6700 goes back tomorrow. The c309 Im stuck with, because its 2-3 years old.

    When Vista came out, HP printers were not compatible.
    When XP came out, HP, Lexmark, and, virtually all brands were not compatible.
    With 8 coming out, it seems all on the market HP all-in-nones are NOT compatible. I cannot verify other brands, but, I am looking, because I for one am damned tired of buying a new printer just because the companies refuse to create patches/drivers.

    I hope everyone will join me in creating backlash over this, and forcing companies to take notice that we will NOT put up with this.
    Granted, printers are cheaper than ever. That is not our problem. Companies do not make the same profit they once did. That is not our problem. They make millions of dollars per gallon on ink cartridges (scary, huh? And we complain about $3-5 a gallon for gas? ). So, I have zero sympathy for these companies. I feel they need to play nice, or, get out of the game.

    Sorry, I have no work around for you, as I have the same issues. I can't blame MS, b/c they play with the vendors, and they have known for 3+ years MS was working on 8. I know this to be true, because *I* knew about 8 days after 7 was released; and if I knew about it, the vendors had to know. And, I also know the vendors get to play to make things work. HP, apparently does not care to. Therefore, I do not care to play with them any more.
      My System SpecsSystem Spec

  4. #14

    Posts : 2
    Windows 8

    see the hp windows 8 drivers list here, download the full feature software drivers for your scanners.
    Also install to hp diagnostic tools which will resolve the issue
      My System SpecsSystem Spec

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