Synaptics Touch Pad Shows Up as Generic PS/2 Mouse

Issues with Synaptics Touchpad for Windows 8

• All replies (13)

JE

Jesperten replied on May 24, 2014

Here is a trick on how to install Synaptics Touchpad Driver v17.0.19

> WIN + I
> Change PC Settings
> Update and Recovery
> Recovery
> Under 'Advanced startup' click 'Restart Now'. Make sure to save your work first.
> Select 'Troubleshoot'
> Advanced Options
> Startup Settings and click Restart
> When it boots up, press 7 to Disable driver signature enforcement
> Install Synaptics as you would normally do.
> Restart

If the driver is not working properly and if the Synaptics settings does not appear under Mouse properties after completing the preceding steps, try the following:

> Open device manager
> Find the touchpad device (“PS/2 Compatible Mouse”)
> Right click on the device and click “Update Driver Software”
> Select “Browse my computer for driver software”
> Select “Let me pick from a list of device drivers on my computer”
> Uncheck the option “Show compatible hardware”
> Under “Manufacturer”, scroll down to “Synaptics”
> Under “Model”, the 17.0.19 driver should appear.
> Select the driver and click next.
> Click “Yes” to the “Update Driver Warning” pop-up.
> Restart
Now, the Synaptics settings should appear under Mouse properties, from where it should be possible to change all the desired modifications to the touchpad like disabling Edge Swipe and invert two finger scroll directions.

This worked for me at least. I hope that others might find this trick helpful.

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