PC locking up during restart

Tim87

New Member
Messages
111
So yesterday I went to the HP site and updated all of the "recommended" drivers. There was one driver that I updated where when I had to restart, my pc would lock up during the restart process. The pc would either lock up as soon as it restarts (the pc turns off then as soon as it turns back on it'll lock up) or it'll lock up at the HP logo loading screen. I did a system restore to try and fix the problem and as soon as the restart part started, it locked up again. So I had to hold the power button down to turn off my pc. I turned it back on and it wouldn't boot up, so I had to do a factory restore.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 with Bing 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model
    HP 15-f010wm TouchSmart notebook
    CPU
    Intel(R) Celeron(R) CPU N2830 @ 2.16GHz
    Motherboard
    Hewlett-Packard 233F
    Memory
    4.00gb DDR3 SDRAM
    Graphics Card(s)
    intel HD graphics
    Sound Card
    Realtek High Definition Audio, intel display audio
    Screen Resolution
    1366 x 768 x 59 Hz
    Browser
    Firefox 34.0.5
    Antivirus
    Avast free & Malwarebytes anti malware (premium)
Okay.... so did that fix it? I dont get what you are trying to say here.

If your still having an issue where it wont boot, Ive seen some HP machines that will get stuck in boot sequence when some peripherals are connected to the USB ports. If it keeps happening, unplug anything you have connected to the USB ports and try again.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel Xeon E3-1230 V2 @ 3.3-3.7 Ghz
    Motherboard
    MSI Z77-G41
    Memory
    16 GB Kingston HyperX Beast DDR3-1600
    Graphics Card(s)
    NVIDIA GT 730
    Sound Card
    Creative Sound Blaster X-Fi XtremeMusic
    Monitor(s) Displays
    Dual 20 Inch Dell
    Screen Resolution
    1680*1050
    Hard Drives
    Western Digital Caviar Blue 500 GB
    Western Digital Caviar Black 1 TB
    PSU
    Thermaltake 550W
    Case
    Antec Nine Hundred Two
    Cooling
    Arctic Freezer i30 CO
    Keyboard
    Logitech K330
    Mouse
    Logitech M215
    Internet Speed
    60 Mbps
    Browser
    Comodo Chromodo
    Antivirus
    Comodo Internet Security Premium
The problem was fixed when I did a factory restore. The point of this thread was I was hoping someone on here knew why it was locking during the restart process after updating a driver. Sorry, I should of mentioned that at the end.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 with Bing 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model
    HP 15-f010wm TouchSmart notebook
    CPU
    Intel(R) Celeron(R) CPU N2830 @ 2.16GHz
    Motherboard
    Hewlett-Packard 233F
    Memory
    4.00gb DDR3 SDRAM
    Graphics Card(s)
    intel HD graphics
    Sound Card
    Realtek High Definition Audio, intel display audio
    Screen Resolution
    1366 x 768 x 59 Hz
    Browser
    Firefox 34.0.5
    Antivirus
    Avast free & Malwarebytes anti malware (premium)
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