So yesterday I went to the HP site and updated all of the "recommended" drivers. There was one driver that I updated where when I had to restart, my pc would lock up during the restart process. The pc would either lock up as soon as it restarts (the pc turns off then as soon as it turns back on it'll lock up) or it'll lock up at the HP logo loading screen. I did a system restore to try and fix the problem and as soon as the restart part started, it locked up again. So I had to hold the power button down to turn off my pc. I turned it back on and it wouldn't boot up, so I had to do a factory restore.
My Computer
System One
-
- OS
- Microsoft Windows 8.1 with Bing 64-bit 9600 Multiprocessor Free
- Computer type
- Laptop
- System Manufacturer/Model
- HP 15-f010wm TouchSmart notebook
- CPU
- Intel(R) Celeron(R) CPU N2830 @ 2.16GHz
- Motherboard
- Hewlett-Packard 233F
- Memory
- 4.00gb DDR3 SDRAM
- Graphics Card(s)
- intel HD graphics
- Sound Card
- Realtek High Definition Audio, intel display audio
- Screen Resolution
- 1366 x 768 x 59 Hz
- Browser
- Firefox 34.0.5
- Antivirus
- Avast free & Malwarebytes anti malware (premium)