Windows 8 and 8.1 Forums

Windows 8 won't recognize my mouse and keyboard

  1. #1

    Windows 8 won't recognize my mouse and keyboard

    After an update, Windows 8 won't recognize my mouse and keyboard. I can't enter any info or get past my
    login screen. How do I get this resolved.

      My System SpecsSystem Spec

  2. #2

    Posts : 50
    windows 8.1

    Try this first: unplug computer from AC. If a laptop also remove battery. Let it sit overnight. Plug in and try again in the morning

    Otherwise try System Restore at boot. System Restore - How to Do in Windows 8
      My System SpecsSystem Spec

  3. #3

    You didn't tell us anything about this computer - notebook or PC or what type keyboard and mouse. Are they USB? Wireless through one dongle or two?

    I would try a different keyboard and see what happens.
      My System SpecsSystem Spec

Windows 8 won't recognize my mouse and keyboard

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