Windows 8 and 8.1 Forums

Can't install AMD driver on Windows 8.1

  1. #1

    Posts : 4
    Windows 8.1

    Can't install AMD driver on Windows 8.1

    Hello everyone,
    I got a problem with AMD drivers, it won't install on Windows 8.1. After successfully installing it, the screen freezes and I can't move the mouse pointer and everything else stops working like keyboard, after restarting everything goes back and I need to install it again (which freezes all things again).
    I tried downloading the latest driver (15.7) from AMD website and many other sources, still same problem. I also tried many other driver versions (15.6, 14.2, 14.7, 13.2) from different sources, still the same. Even installing it from windows update stops everything and the screen freeze.
    Everything works fine on Windows 7 and the driver install just fine without freezing or other problems.
    I tried an old Windows 8.1 and successfully installed the driver without freezing and everything was ok until I installed some windows updates and when I restart to install these updates, the Windows won't boot at all, it freezes on Welcome page and I can't move the mouse pointer or press anything, it just freezes.
    I also downloaded windows 10 latest insider build (10240), did a clean install, installed AMD driver with success and everything was ok until it restarted to install updates and the same problem existed, it won't boot and freeze on Welcome page.
    All these tries was after a clean windows installation immediately without installing anything else like antiviruses or any other apps.
    So, I'm pretty sure the problem is about some recent windows updates (or maybe just one update) that conflicts with the AMD driver, but I don't know how to figure this out.
    Any ideas about how to fix this?

      My System SpecsSystem Spec

  2. #2

    Posts : 4
    Windows 8.1

    My graphic card is Radeon HD 7850 Sapphire OC edition.
      My System SpecsSystem Spec

  3. #3

    Central IL
    Posts : 3,468
    Linux Mint 17.2

    Is your CPU an AMD or Intel?
      My System SpecsSystem Spec

  4. #4

    The same happened to me when trying to update my AMD driver. (I have the AMD RADEON 8510G integrated graphics)

    What solved it: Running these commands:

    Dism.exe /Online /Cleanup-Image /RestoreHealth

    Dism.exe /Online /Cleanup-Image /StartComponentCleanup

    sfc /scannow

    chkdsk /f /r

    Restart after each command (If it finds and repairs any corrupt file.
      My System SpecsSystem Spec

  5. #5

    Posts : 4
    Windows 8.1

    @broe23 my CPU is Intel I5-2500K.

    @MCPlayer18 The first command takes forever to execute, I'll try the others and see if driver installation is going well.
      My System SpecsSystem Spec

  6. #6

    Posts : 4
    Windows 8.1

    @MCPlayer18 : I tried these commands, nothing helps and the screen still freeze.
      My System SpecsSystem Spec

Can't install AMD driver on Windows 8.1

Similar Threads
Thread Forum
Fresh Install, crash during DS3 Tool driver install.
Fresh install, installed Tuneup 2014, AVG Internet Security 2014, Firefox, Creative SoundCard Drivers, Updated Windows to current, Motioninjoy, Winrar, Bitcomet, and Installed and updated GeForce GTX 780 drivers. Crash occurred during test of DS3 Tool. Checked reliability history. Information is as...
BSOD Crashes and Debugging
trying to install windows 7 but my driver is incompatible
So i got windows 8 on my lenovo g580 laptop but it turns out that it is not compatible with a bunch of programs that I would like to use, so I decided to go back to windows 7 like I previously had. I got the Windows 7 upgrade advisor and it says that my Lenovo ACPI-Compliant Power Controller is...
Drivers & Hardware
Windows 8.1 Fresh install Driver??? problem
Just completed the 8.1 upgrade. and my Lenovo Laptop z570 will not stop beeping... I did notice that in my device drivers, under OTHER Devices. I have an unknown Device. on Microsoft ACPI-Compliant Embedded This was never an issue before.. I've removed EVERY USB Device i have and still the...
Windows Updates & Activation
Driver - Install in Device Manager in Windows 8
How to Install a Driver in Device Manager in Windows 8 and 8.1 This will show how to install drivers in Device Manager in Windows 8. You must be signed in as an administrator to install drivers.
Windows 8 Load Driver During Install Help!
I'm new and need some help haha. I need to reinstall Windows 8 and it tells me that I need to load a driver before the install can begin. I have no idea how to do that or where to find the driver for my computer (HP ENVY m6 1125-dx). I know for a fact that its my hard disk driver... SATA driver?...
Drivers & Hardware
AMD 6990 - Unable to install Driver - Driver Fail
Hi there guys, Im trying to install the AMD drivers for my 6990 but having no joy. I am installing the latest drivers from the website. I have tried numerous times - unintalling - reinstalling with the same result - DRIVER FAIL. At the bottom of the installation report it says - driver...
Graphic Cards

Eight Forums Android App Eight Forums IOS App Follow us on Facebook