Windows 8 and 8.1 Forums

Bluetooth Mouse - problems removing or re-pairing

  1. #1

    Posts : 1
    Windows 8.1 Enterprise x64

    Bluetooth Mouse - problems removing or re-pairing


    After spending over 8 hours yesterday trying to get my Bluetooth mouse to cooperate I have finally reached the end of my tether.

    Here's the story of events...

    • Pair Bluetooth mouse, all works ok
    • Use mouse with a different laptop (Win7 x64) (I do occasionally use it on other devices, it all depends on what work I am doing)
    • Come back to use it with Win8.1 laptop and no matter what I do I cannot re-pair it.

    Now I understand that once paired a mouse will try and connect with the paired device and works successfully. Now if I then use it with another PC the mouse won't try and connect as normal and the PC will have to initiate the connection or the device be deleted and re-paired.

    In Windows 7 it has simply been a matter of going to Bluetooth devices and sometimes just right clicking and going to 'Connect' will work, other times just delete it and redo the pairing.

    Problem is that in Windows 8 the mouse just doesn't appear in devices (whether it is working or not). So I can't right click and 'connect' nor can I delete it and do the pairing again. It is in Device Manager in Bluetooth devices and also in HID devices as a Bluetooth HID device.

    No matter how I delete these they just reappear. Obviously adding a 'new' bluetooth device windows won't find it as it has 'already been paired'.

    Things I've tried so far... (pretty much everything I can find on the net about similar issues)
    • Re install bluetooth drivers
    • Edit registry to delete the BTHEN entries relating to the devices
    • Edited the user and startup mode of the Bluetooth services
    • I have also used a different bluetooth mouse and can duplicate the behaviour so I actually have two Bluetooth mice listed in device manager and the mice both work fine on a variety of other devices.

    Sorry for the long post but this is driving me mad!

    Fingers crossed someone can help me

      My System SpecsSystem Spec

  2. #2

    Posts : 6
    Windows 8.1 update 1


    What kind of mouse do you have? Is there a specific driver you can download from the manufactures website that offers more compatibility?
      My System SpecsSystem Spec

Bluetooth Mouse - problems removing or re-pairing

Similar Threads
Thread Forum
removing bluetooth device failed
Hi, I have got a problem with bluetooth device. I tried removing my bluetooth device but it failed to remove. It is displayed as "removing device" on the screen as shown in the picture. Now I cannot add the device again. I don't find the device when I search by clicking on "add a device" as shown...
Drivers & Hardware
Bluetooth mouse keeps being disconnected
Many have posted regarding variations of this problem and some have been fixed. My problem is that I can install and use any of two bluetooth mice (Dell PU705 Travel mouse or Samsung S Action mouse ET-MP900D) on my Lenovo Ideapad Z710 laptop. This works fine with either mouse for an average of 20...
Drivers & Hardware
Bluetooth - What Can You Do By Pairing Desktop to Laptop?
Hey guys, im starting to explore bluetooth in Win 8.1 - What Can You Do By Pairing Desktop to Laptop? I cant think of what the use of doing this would be.. .can anyone provide examples please?
Network & Sharing
Bluetooth keyboard no longer pairing
I have to work across three PCs, for which I use a KVM switch. But while I'm on PC 2 or 3 I like to make notes on PC 1, so I use a Bluetooth keyboard and a second monitor which is always on PC1. This has been working fine for weeks. PC1 is Windows 8.1. Every few days I've had to reconnect the...
Drivers & Hardware
Bluetooth mouse drops connection using 8.1
Well, my first real problem with 8.1, my bluetooth mouse drops connection about every 15-20 minutes. Turn it off and back on it reconnects. A search of the web shows other people with same problem. I've tried everything I know of, power settings for bluetooth the mouse and usb ports, drivers,...
Drivers & Hardware
Windows Phone 8 - Bluetooth Pairing with Windows 8.1
How to Pair Your Windows Phone 8 with a Bluetooth Windows 8.1 PC Bluetooth lets you do a lot of things on your Windows Phone 8—everything from making hands-free calls using Speech to sharing files with other people. Regardless of what you want to do, the first step is the same—pair your phone...
Bluetooth pairing every reboot
Hey all I am hoping someone has an easy fix for my issue here. I can pair my android cell phone to the pc via win 8 generic bluetooth drivers and it works after confirming the pair code on both my cell phone and my pc. Problem is that once I reboot I can not connect to the cell phone and have to...
Drivers & Hardware

Eight Forums Android App Eight Forums IOS App Follow us on Facebook