Windows 8 and 8.1 Forums

Problem connecting a phone to a laptop

  1. #1

    Posts : 9
    win 8.1

    Problem connecting a phone to a laptop

    I have an LG D380 and I used to connect it to a Win 7 laptop via USB, never had any problems. Now I have ASUS N751J and when I try to connect the phone to it, the phone connects (on the phone connection is set to MTP), I see the message "connected as media device" on the phone and I can see the phone's internal storage on the laptop in the explorer.

    This lasts about a second, then the phone disconnects and disappears from the laptop as well. Then it immediately connects again... and disconnects, so it's an endless loop of quick connects and disconnects.

    Does anyone knows what can cause it?

    I tried two different cables and all 3 available USB ports, doesn't make any difference. As I said before never had a problem with another ASUS running Win 7.

      My System SpecsSystem Spec

  2. #2

    Posts : 6
    Windows 8.1 update 1


    Try installing the driver from LG's website:
      My System SpecsSystem Spec

Problem connecting a phone to a laptop

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