Windows 8 and 8.1 Forums

Black screen, cursor only ..

  1. #1

    Black screen, cursor only ..

    After uninstalling hidden driver (I know that was NOT smart), it was a Generic Pnp Monitor, I had two of them and got delete happy and uninstalled one. Upon reboot, I now have a black screen, cursor flashing, circles as if loading, then cursor again. I know from reading other forums with similar issues that booting into safe mode with networking will let me reinstall necessary driver? BUT, when I F12 boot I only get to the EUFI menu and not advanced options. I don't know how to get to advanced options on start up, (as I also have a password to even get to login screen, Dell Inspiron 3521 (15")), and can't recall if I F2 AFTER entering initial password? Thanks anyone, everyone!

      My System SpecsSystem Spec

  2. #2

    Posts : 111
    Windows 8.1 Pro with Media Center

    You will need to perform a system recovery to restore your system.

    Within my personal experience, I've never had this issue before, but have heard similar issue with removing a monitor driver, as it could be linked with your graphics driver.

    Not sure what your system recovery button is, but if you by chance have any documentation with that laptop, try and find your recovery button, could be F11 pressing rapidly before boot, or F9, but not sure, as each computer is different.

    Also, another way you could get into the Windows 8 Advanced options, as I have had to do this before,

    While it says Dell, and the dots are spinning, hold your power button and do a full shut off, do that about 2 or 3 times while booting, in that spot. During one of the boot attempts, it will say "Preparing Automatic Repair", and it will try to repair, but will just tell you to restart. Click cancel, or something of that sort, it will bring up a menu to continue to Windows 8.1/ or 8, or say Troubleshoot, There should be an area that says "Refresh PC or Reset PC, Or Advanced options, also there, it should show something about a Recovery Media, click on it, and the computer should reboot and start the recovery process.

    In the Advanced options, there is also an Advanced startup tab, to start in safe mode, if you choose to try that route, but hope this can help you.
      My System SpecsSystem Spec

Black screen, cursor only ..

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