Solved cannot extend desktop on 2 monitors 8.1 64bit. ok in 32bit

Reljoy

New Member
Messages
9
I used to have my computer running Windows 8.1 32bit (upgraded from Win XP Pro) and both my monitors were working great with an extended desktop.
After a hard drive problem (replaced the HD), I managed to get Windows 8.1 64bit installed (after a very long and involved and difficult route now that XP is no longer supported) but both my monitors now show the same image.

Samsung 710N (recommended resolution 12080 x 1024) connected via VGA cable
LG Flatron E2240V -PN (recommended resolution 1920 x 1080) connected via HDMI cable

I have managed to change the monitor driver from Windows generic Microsoft Basic display to LG E2240V (HDMI).

But I cannot get Windows to see a second monitor as a different monitor. When I click on Detect under Display in the Control Panel, it does nothing. When I click on identify, both my monitors display a 1.

I have tried:
* http://www.eightforums.com/graphic-cards/33996-windows-8-1-cant-do-extend-display.html
* unpluging each monitor in turn from the computer and from power and waiting a couple of minutes then plugging in and booting up.
* Unpluging each monitor in turn from the computer and from power and waiting a couple of minutes then plugging in again while Windows was running.
* Doing a full shutdown before restarting to see if Windows would pick up both monitors
* Looking for new drivers from Samsung's website and LG's website.
* Trying to install drivers that were not specifically designed for Windows 8.

What else can I try?

Forgot to say - just using onboard graphics. Motherboard is Gigabyte 880GA-UD3H
 

My Computer

System One

  • OS
    Windows 8.1 64bit
    Computer type
    PC/Desktop
"I managed to get Windows 8.1 64bit installed (after a very long and involved and difficult route now that XP is no longer supported)" <<< Why was it so difficult? How did you do the install of 64 bit 8.1?
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Looking for new drivers from Samsung's website and LG's website.
Don't worry about monitor drivers - there really is no such thing as "monitor drivers". Operating systems do not communicate with monitors, they communicate with the graphics solution (integrated or card). It is up to the graphics solution to communicate with the monitor(s) properly, based on instructions from the OS. All the [so-called] monitor drivers do is provide a monitor name so Windows does not call it Generic PnP Monitor, and the "driver" reports the supported resolutions so Windows will gray out those not supported.

Since you have a display on your second monitor, the monitor is working just fine. This is all about the video signal being sent to the monitor. So this is a setting problem between Windows and the graphics solution.

In Control Panel > Display > Change display settings, does it show 2 monitors? And under Multiple displays, is it set to Extend these displays?

I might suggest you check out a multi-monitor utility. My favorite is UltraMon – not free, but worth it. Others have suggested the free DisplayFusion, but I have no experience with it.

See also, Dual monitor setup is easy in Windows 7!
 

My Computer

System One

  • OS
    W10 Pro
    Computer type
    PC/Desktop
The monitor inf file does more than just give the monitor a name, it also sets the supported resolutions for that monitor. Not the Video driver. And there is communication done with the Monitor. That's how Windows ID's the monitor and sets the correct resolution. Display Data Channel - Wikipedia, the free encyclopedia The only time you need to look for monitor Driver/inf file is if your monitor is not ID'd properly by a program etc. I had to hunt one up for my LG E2242. I have a game that will not set the correct resolution without it. Windows just showed it as generic. Other than that, installing the correct video driver for your video card and setting the monitor to the native resolution is enough.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
it also sets the supported resolutions for that monitor.
As I noted above! It reports them so Windows grays out the unsupported. Note you can display the unsupported to by clicking on that option.

And as noted above, the [so-called] driver reports the monitor name so it does not say Generic PnP Monitor.

And please read your own Wikipedia article concerning the DDC. It clearly says (my bold underline added),
DDC, is a collection of protocols for digital communication between a computer display and a graphics adapter

Operating systems do NOT communicate directly with monitors. They tell the graphics card what they want displayed and the graphics card instructs the attached monitors on how to display it.

And regardless, whether specific "drivers" are installed or not has nothing to do with dual-monitor setups and extended desktops.
 

My Computer

System One

  • OS
    W10 Pro
    Computer type
    PC/Desktop
Looking for new drivers from Samsung's website and LG's website.
Don't worry about monitor drivers - there really is no such thing as "monitor drivers".

Actually the monitor driver does help Windows identify a monitor. Without the monitor driver, Windows will display the monitor as "Generic PnP.... even with the most recent video card drivers installed.

Yes, Windows provides a set of generic PnP monitor drivers that can be useful, but for proper operation, especially if the monitor has other features, the monitor drivers from the manufacturer should be used.

Here's device manager identifying my monitor with the monitor drivers installed...
Device manager identifying monitor.PNG

Without them, it the monitor would be shown as Generic PnP.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom built by me
    CPU
    Haswell i7-4770K
    Motherboard
    Gigabyte G1 Sniper 5 (BIOS F9)
    Memory
    Corsair Dominator Platinum 32 gig (1866MHz)
    Graphics Card(s)
    Sapphire R9-280 Vapor X
    Sound Card
    Soundblaster ZXR
    Monitor(s) Displays
    NEC PA242W - 24 inch
    Screen Resolution
    1920 x 1200
    Hard Drives
    Samsung 512gig 850 Pro SSD (OS), Samsung 256gig 840 Pro SSD (photo editing), Western Digital Caviar Black 2TB HD
    PSU
    EVGA Supernova 1000 G2
    Case
    Cooler Master HAF X
    Cooling
    Corsair H100i Closed Loop Cooler
    Keyboard
    Logitech Wireless Wave
    Mouse
    Logitech Performance MX
    Internet Speed
    High Speed
    Browser
    IE11
    Antivirus
    Norton Security
    Other Info
    RAM Speed: 1866MHZ @ 9-10-10-27-2T, 1.5v
Actually the monitor driver does help Windows identify a monitor. Without the monitor driver, Windows will display the monitor as "Generic PnP.... even with the most recent video card drivers installed.
As I noted twice before now! All you guys are doing is repeating what I already said. Identifying a monitor is NOT a device driver function. It is basically just a courtesy.

A driver "adds" function support in Windows to a generic device. For example, without a driver a gaming mouse or keyboard will work like a generic mouse and keyboard using the generic drivers in Windows. When you add a device specific driver, you enable new functions of the device, like extra buttons that do non-generic things.

especially if the monitor has other features
Other features? What other features might a monitor have? Audio? That is set through the graphics card drivers. USB hub? That is done through USB drivers. Resolutions? That is already in Windows and via the graphics card.

All a [so called] monitor driver does is gray out unsupported resolutions (and refresh rates, if applicable) to make it easier for the user to select supported resolutions. A monitor driver does NOT add resolutions or refresh rates - those are already supported by the OS naturally, and by the graphics card through the graphics card drivers.

A monitor will NOT perform better, faster, brighter with it's [so-called] driver installed.

This thread is about displaying an extended desktop across multiple monitors. That has absolutely nothing to do any monitor driver.

To help the OP setup an extended display across both monitors, we need to determine what is wrong with his graphics solution, or OS.
 

My Computer

System One

  • OS
    W10 Pro
    Computer type
    PC/Desktop
Have a good day.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom built by me
    CPU
    Haswell i7-4770K
    Motherboard
    Gigabyte G1 Sniper 5 (BIOS F9)
    Memory
    Corsair Dominator Platinum 32 gig (1866MHz)
    Graphics Card(s)
    Sapphire R9-280 Vapor X
    Sound Card
    Soundblaster ZXR
    Monitor(s) Displays
    NEC PA242W - 24 inch
    Screen Resolution
    1920 x 1200
    Hard Drives
    Samsung 512gig 850 Pro SSD (OS), Samsung 256gig 840 Pro SSD (photo editing), Western Digital Caviar Black 2TB HD
    PSU
    EVGA Supernova 1000 G2
    Case
    Cooler Master HAF X
    Cooling
    Corsair H100i Closed Loop Cooler
    Keyboard
    Logitech Wireless Wave
    Mouse
    Logitech Performance MX
    Internet Speed
    High Speed
    Browser
    IE11
    Antivirus
    Norton Security
    Other Info
    RAM Speed: 1866MHZ @ 9-10-10-27-2T, 1.5v
it also sets the supported resolutions for that monitor.
As I noted above! It reports them so Windows grays out the unsupported. Note you can display the unsupported to by clicking on that option.

And as noted above, the [so-called] driver reports the monitor name so it does not say Generic PnP Monitor.

And please read your own Wikipedia article concerning the DDC. It clearly says (my bold underline added),
DDC, is a collection of protocols for digital communication between a computer display and a graphics adapter

Operating systems do NOT communicate directly with monitors. They tell the graphics card what they want displayed and the graphics card instructs the attached monitors on how to display it.

And regardless, whether specific "drivers" are installed or not has nothing to do with dual-monitor setups and extended desktops.

The info that is read via that communication is conveyed to the operating system. It goes through the Video card because that is in between Windows and the Monitor. I said there was communication done with the monitor, I never said what device did it. How do you think Windows knows if your connected to a wide screen TV of a monitor. The monitor ID is read and passed on to Windows. I guess I ruffled your feathers, that was not my intension.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
I guess I ruffled your feathers, that was not my intension.
No you did not ruffle my feathers. I hope I have not ruffled yours. And no, you did not say what device did the communications, but you inferred (or at least I took it as an inference) that it was via the OS. And I'm really sorry but that is not correct. It is all via the graphics solution. All the monitor's inf file does is gray out what is not available to make it easier on the user. The inf does NOT enable any features as a real driver does.

How do you think Windows knows if your connected to a wide screen TV...
Yes!!!! :) How does it know??? Think about that for a second.

I have connected many computers to widescreen televisions but NEVER installed any television "drivers". In fact, just looking at the webpage for my Samsung TV there are no drivers? No downloads at all? No DVDs came with my TV either. Yet my computer syncs up just fine with it. How do you explain that with no drivers?

How do you explain this Sony TV not having any drivers? None for W7, W8, W10? And yet it still works as a computer monitor just fine.

I have a shop and we build custom computers. We NEVER install the monitor "drivers" because most of the time, we don't sell a monitor with the computers. And yet Windows is able to set resolutions and refresh rates just fine. How - if no drivers are installed?

Simple! Because that is a graphics solution function and we do install graphics drivers.

The monitor ID is just an ID. It does not establish functions or features. And actually this information is provided via the EDID function of the monitor which is part of the monitor's firmware.

And for the record, the DCC is NOT driver specific either.
 

My Computer

System One

  • OS
    W10 Pro
    Computer type
    PC/Desktop
The info that is read via that communication is conveyed to the operating system. It goes through the Video card because that is in between Windows and the Monitor. I said there was communication done with the monitor, I never said what device did it. How do you think Windows knows if your connected to a wide screen TV of a monitor. The monitor ID is read and passed on to Windows. I guess I ruffled your feathers, that was not my intension.

Yep, that's how I understand it to work. Good post.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom built by me
    CPU
    Haswell i7-4770K
    Motherboard
    Gigabyte G1 Sniper 5 (BIOS F9)
    Memory
    Corsair Dominator Platinum 32 gig (1866MHz)
    Graphics Card(s)
    Sapphire R9-280 Vapor X
    Sound Card
    Soundblaster ZXR
    Monitor(s) Displays
    NEC PA242W - 24 inch
    Screen Resolution
    1920 x 1200
    Hard Drives
    Samsung 512gig 850 Pro SSD (OS), Samsung 256gig 840 Pro SSD (photo editing), Western Digital Caviar Black 2TB HD
    PSU
    EVGA Supernova 1000 G2
    Case
    Cooler Master HAF X
    Cooling
    Corsair H100i Closed Loop Cooler
    Keyboard
    Logitech Wireless Wave
    Mouse
    Logitech Performance MX
    Internet Speed
    High Speed
    Browser
    IE11
    Antivirus
    Norton Security
    Other Info
    RAM Speed: 1866MHZ @ 9-10-10-27-2T, 1.5v
You can run into a situation where the supported resolution for that monitor is not displayed when its only shown as generic VGA. Installing the correct Video card driver is part of it. Knowing what the monitor is, is another piece of the puzzle. The device ID tells Windows what it is. It can then, like you say, lock out unsupported resolutions. It is very rare these days to need the inf file for a monitor. And as you say, many manufacturers do not supply one. My I-Inc monitors just show up as Generic PnP monitors and there is no inf file for them. Windows still knows that 1280 x 1024 is the correct resolution though. It got that info from the monitor. It went through the video card but Windows still knows it. Anyway, this debate is pointless as far helping the OP get dual monitors working. I am now going to go back to my original question.

Why was it so difficult to install the 64 bit version? How did you do the install of 64 bit 8.1?
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Yep, that's how I understand it to work. Good post.
:(
So I guess if we ignore how a TV works with full functionality as a monitor without device drivers then it is okay to assume our belief in OSs communicating with monitors via "monitor drivers" is how it really is. :sarc:

And I guess since monitor makers typically don't provide Linux drivers, the millions of Linux users using widescreen monitors only think their systems are working properly. :rolleyes:

Oh, that's right. They are provided by nVIDIA and AMD.

Sorry, but I give.
 

My Computer

System One

  • OS
    W10 Pro
    Computer type
    PC/Desktop
Thanks Itaregid for your suggestions. I have looked at the Display Fusion website and I will try that out shortly when I reboot from Linux Mint into Windows 8.1. Hopefully that will solve the problem for me. If not I will let you know.

The link to Guided help - setting up dual monitors does not help me as Windows does not see 2 monitors. Both of them show as monitor 1. There is no "Multiple Displays dropdown list" and Win+P tells me that I can't do anything because I am not connected to a second monitor.


alphanumeric you asked "Why was it so difficult? How did you do the install of 64 bit 8.1?"
That is a long story. I will try to summarise it for you.
We bought Windows 8 via TAFE when my wife was studying and we got it for a significant discount. We did not get any CD or DVD or ISO. The link given to us performed the upgrade to XP. Since XP was a 32 bit system on my computer, Windows 8 installed itself as a 32bit system. When I contacted Microsoft and asked about trying to get it to be 64 bit I was told that if I had Windows 7 installed on my computer as a 64bit install, then the Win 8 upgrade would be 64bit. When I asked if they could give me an ISO for 64 bit they said that there wasn't one. So it wasn't even possible to go to a 64 bit computer running windows 7 at work and download the file. I tried it and on XP it was still going to do the 32bit install.

All was running well until I had a problem with my main hard drive. (That is another long story). The computer would boot but was taking ages - it felt like 10 minutes. This was happening regardless of whether I was booting into Linux or Windows 8.1. So I bought a new hard drive and installed Windows XP on it in a partition set up for Windows. I put on SP3 and ran the motherboard install CD drivers so that I had internet access, sound etc etc.

Then I tried to do the upgrade to Windows 8 as I had done before using the link we had got when we bought Windows 8 through the TAFE. It would not work. The websites said that XP was not supported anymore. Another issue was the browser was IE6 and couldn't display web pages correctly. Firefox did not help either. Finally I got on to a support chat with a Microsoft guy and we talked back and forth for nearly an hour while I tried all the things that he suggested. Most of the things I tried led to the same place which started to download and got to 44% (I think from memory) and after 2 hours had not gone any further. He kept telling me that such and such a link would work with Windows XP with SP3. And I kept telling him that it didn't work when I tried it.
I think this link was
Create installation media for Windows 8.1 - Windows Help

I asked him if there was an ISO I could be given and he said no. He persevered and so I kept trying what he told me but nonthing worked. Eventually he gave me a link which downloaded fine (but only after I booted up the computer on the old hard drive into Windows 8.1). I got an ISO (3.5GB) and I then tried to burn it to a DVD with windows 8.1 but that failed. So I installed a 3rd party burner which could burn at a slower speed and I burnt a good copy of the ISO. When I used the ISO to install Windows 8, it ignored XP and put the 64bit version on because it recognised that my computer is 64bit.

I am not sure now which URL I used in the end. The second of these I believe. But I had to do it from my old hard drive running Windows 8. It would not work from XP.
Create installation media for Windows 8.1 - Windows Help
Upgrading Windows with only a product key - Windows Help
The support guy told me that I could borrow a Windows 7 or 8 install DVD and use my code so long as it was "retail or pro".
 

My Computer

System One

  • OS
    Windows 8.1 64bit
    Computer type
    PC/Desktop
Tried Display Fusion but no good. My system just will not accept that I have 2 monitors plugged in. It shows the same display on both and calls them both display 1.
I am wondering if I have to replace my motherboard just to keep Windows happy - or put up with only 1 monitor for Windows.
 

My Computer

System One

  • OS
    Windows 8.1 64bit
    Computer type
    PC/Desktop
In the future, you should be able to do this, http://www.eightforums.com/tutorials/13375-clean-install-windows-8-upgrade.html , and skip having to install an OS to upgrade from. I'm assuming you have an upgrade key that won't let you do a clean install. Doing the above will let you clean install the 64 bit version of Windows 8.1 with the install media you downloaded from here, Create installation media for Windows 8.1 - Windows Help. The media creation tool will create bootable install media for you by the way. I do all my installs from USB thumb drives. Quick and easy.

Getting back to your dual display issue. have you installed the appropriate Windows 8.1 video card driver for your video card? Video card driver, not the monitor driver. What is your video card by the way?
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
I just use the onboard video. The Motherboard is a GA 880GA-UD3H.
I have no idea what the video driver is.
Windows says the Display Adapter is Microsoft Basic Display Adapter.
I ran Driver Booster (free) and it says my system is up to date.
Maybe I need to buy a graphics card.
 

My Computer

System One

  • OS
    Windows 8.1 64bit
    Computer type
    PC/Desktop
It worked before. It's not working now because you need to install the driver for the video card, GPU. Go here, GIGABYTE - Motherboard - Socket AM3 - GA-880GA-UD3H (rev. 2.0) select support and downloads, then select your OS in the drop down. Windows 8 64 bit. Then download and install the chip-set driver. That should have the driver for the onboard video in it.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Windows says the Display Adapter is Microsoft Basic Display Adapter
alphanumeric is right. Windows is using its own native drivers is uses so you can see what you are doing before the specific device drivers are loaded. You need to install the drivers your motherboard's graphic solution via the link he provided.
 

My Computer

System One

  • OS
    W10 Pro
    Computer type
    PC/Desktop
Back
Top