Missing USB Root Hub (xHCI) driver problem

Skeet1983

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Member
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My WD My Book is no longer being recognized. I went to Device Manager and it said under "Other Devices" USB Root Hub (xHCI) driver is not installed, code 28... Could that be the reason? How do I fix this? I am running Windows 8.1 64-bit on my Sager NP9377 laptop. Help appreciated
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My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Sager NP9377
    CPU
    Intel Core i7-4810MQ @ 2.80GHz, 2.80GHz
    Memory
    8GB
    Graphics Card(s)
    2 Nvidia GeForce GTX 870M's 6GB each in SLI
    Screen Resolution
    1920*1080
    Hard Drives
    256GB SSD, 2 1TB HDDs
Go to the laptop manufacturer website and download the drivers for your unit. Basic 101 computer maintenance.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
They don't have that driver on their website :(
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Sager NP9377
    CPU
    Intel Core i7-4810MQ @ 2.80GHz, 2.80GHz
    Memory
    8GB
    Graphics Card(s)
    2 Nvidia GeForce GTX 870M's 6GB each in SLI
    Screen Resolution
    1920*1080
    Hard Drives
    256GB SSD, 2 1TB HDDs
Try the chipset drivers.

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My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
It didn't work :(
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Sager NP9377
    CPU
    Intel Core i7-4810MQ @ 2.80GHz, 2.80GHz
    Memory
    8GB
    Graphics Card(s)
    2 Nvidia GeForce GTX 870M's 6GB each in SLI
    Screen Resolution
    1920*1080
    Hard Drives
    256GB SSD, 2 1TB HDDs
What do you mean that it did not work. The drivers should be available on your laptop manufacturers website. If not, then just send them an email and they will email you a secured link to download those drivers.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
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