Windows 8 and 8.1 Forums

Dell Inspiron 15 3000 series sudden shut down?

  1. #1

    Posts : 40
    Windows 8.1 64-bit

    Dell Inspiron 15 3000 series sudden shut down?

    Hi everyone,
    I have a Dell Inspiron 15 3000 series laptop, and while I was using it tonight it suddenly turned off.
    I know it wasn't because of overheating, because the computer was cool to the touch right after it shut off.
    All I had open was Skype, and I was watching a video in Windows Media Player.
    The specs: 4th-gen i7 CPU, 8gb ram, 1TB HDD
    Devices plugged in: Samsung 21.5" monitor via HDMI, Logitech G430 via USB, Logitech G302 via USB, Acer keyboard via USB, Blue Snowball via USB.
    The laptop was on AC power and was fully charged when this occurred.

    What could've happened?

      My System SpecsSystem Spec

  2. #2

    Could have still been an overheating problem. The CPU has autosense heat protection and will shut it down and may do that even if the case is not hot to the touch.

    I see a lot of USB ports being used, is this your usual setup? If you are watching a video, the USB mic did not need plugged in.
      My System SpecsSystem Spec

  3. #3

    Posts : 40
    Windows 8.1 64-bit

    Yes this is my usual set up. I still am not convinced this was an overheating issue, as the fan was running at the lowest speed and I wasn't doing any intensive tasks (video rendering, gaming, etc.).
    I'm just interested in knowing what other factors/conditions could have caused this to happen.
      My System SpecsSystem Spec

Dell Inspiron 15 3000 series sudden shut down?

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