W8 Release Preview 64 bit found my USB connected Canon Pixma iP5000 printer, but didn't install a driver. WU says there is an update available, but that will not install. Error is WindowsUpdate_80070BC8, which doesn't help much. I haven't been able to find a 64 bit driver on any of the Canon sites, but I have found an XP 64 driver, on another site.
Checking properties for this printer in Devices & Printers throws up the following event:—
Driver Management concluded the process to install driver prnca00m.inf_amd64_26559657092dd606\prnca00m.inf for Device Instance ID USBPRINT\CANONIP5000\7&8F48641&3&USB005 with the following status: 0xBC8.
This status code is listed as ERROR_CORE_DRIVER_PACKAGE_NOT_FOUND
Attempting to update the driver from the printer properties finds a couple of drivers, but they also fail to find a core driver package. Add printer wizard finds a compatible driver on my machine, but that also fails for the same reason.
This printer is installed OK on my W7 installation on the same machine.
The 64 bit XP driver installed OK on this W8 RP installation, and printed a file OK, but attempting to upgrade results in the same error. After installing this XP driver, WU reported that the update installed, but Update History shows 'Failed'. Now WU isn't offering the update.
TIA for any help.
Checking properties for this printer in Devices & Printers throws up the following event:—
Driver Management concluded the process to install driver prnca00m.inf_amd64_26559657092dd606\prnca00m.inf for Device Instance ID USBPRINT\CANONIP5000\7&8F48641&3&USB005 with the following status: 0xBC8.
This status code is listed as ERROR_CORE_DRIVER_PACKAGE_NOT_FOUND
Attempting to update the driver from the printer properties finds a couple of drivers, but they also fail to find a core driver package. Add printer wizard finds a compatible driver on my machine, but that also fails for the same reason.
This printer is installed OK on my W7 installation on the same machine.
The 64 bit XP driver installed OK on this W8 RP installation, and printed a file OK, but attempting to upgrade results in the same error. After installing this XP driver, WU reported that the update installed, but Update History shows 'Failed'. Now WU isn't offering the update.
TIA for any help.
My Computer
System One
-
- OS
- Windows 8.1 PRO with Media Centre Upgrade x64
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Self built
- CPU
- Intel i5 3570K
- Motherboard
- Asus P8Z77-V
- Memory
- 16GB
- Graphics Card(s)
- Gigabyte GeForce 650Ti+ Gigabyte GeForce 210
- Sound Card
- Creative X-Fi Elite
- Monitor(s) Displays
- 2 x Samsung SMS24A50 / 1 x SamsungXL20
- Screen Resolution
- 2 x 1920 x 1200 / 1 x 1600 x 1200
- Hard Drives
- Intel SSD 240GB;
Hitachi HDS721010DLE630
Seagate ST31000524AS 1 TB
Samsung HD103SJ (1TB)
Crucial 128GB m4 SSD
- PSU
- Corsair 600W
- Case
- CoolerMaster Storm
- Cooling
- Air - Fans
- Keyboard
- Microsoft 7000
- Mouse
- Microsoft 7000
- Internet Speed
- Very variable !
- Browser
- FF, Chrome, IE
- Antivirus
- Vipre Internet Security