avz10
New Member
- Messages
- 3
- Location
- De Tijger;Western Cape; South Africa
I did a clean re-install of Windows 8.1 as I had numerous problems due to malware, etc with 8.1.
After installing Windows (no problem during installation), I started to install my software, and often had to restart my PC as required by some programs.
After one of these restarts, the mouse and keyboard did not work. I replaced the batteries (it is a wireless Microsoft mouse (MS Wireless Mouse 1000; Model 1454) and keyboard (MS Wireless Keyboard 800;Model 1455))-this (batteries) in the past have often been the problem. No luck.
I then tried another wired mouse and keyboard, which also did not work. I took it to my technician. He used his own mouse and keyboard, which worked, but at home the same sage with both sets, continued.
I searched the internet, but mostly the answers were aimed as if you have a working mouse and keyboard-click on this; open command prompt; etc.
I made no progress. I suspected that the drivers needed to be updated. I spent hours researching the subject and tried various options.
I then decided to re-install Windows 8.1. The Microsoft keyboard and mouse still did not work after this installation. I took it to the technician again, his mouse and keyboard again worked on my PC. I bought a wired mouse and keyboard. After that the system was working very well. I installed all my programs, editing videos, etc.
Two nights ago there was a Windows Update-must have been a big update as it took quite a while to install.
When I next tried to work on the PC, the mouse did (still does) not work. I tried 2 other pairs of keyboards and mice - keyboards working; mice not. (I cannot see the mouse pointer and nothing happens when I click the mouse)
I then downloaded all updates for the MSI drivers with another PC, put it on a memory stick. Now I am clueless how to install them without a mouse. I looked up all possible keyboard shortcuts, but for me this is a big job to even get to a folder, let alone opening and installing them.
So, my queries:
But first if someone can guide me how to install the drivers without a mouse (currently on a USB stick as I said) would be a big help.
After installing Windows (no problem during installation), I started to install my software, and often had to restart my PC as required by some programs.
After one of these restarts, the mouse and keyboard did not work. I replaced the batteries (it is a wireless Microsoft mouse (MS Wireless Mouse 1000; Model 1454) and keyboard (MS Wireless Keyboard 800;Model 1455))-this (batteries) in the past have often been the problem. No luck.
I then tried another wired mouse and keyboard, which also did not work. I took it to my technician. He used his own mouse and keyboard, which worked, but at home the same sage with both sets, continued.
I searched the internet, but mostly the answers were aimed as if you have a working mouse and keyboard-click on this; open command prompt; etc.
I made no progress. I suspected that the drivers needed to be updated. I spent hours researching the subject and tried various options.
I then decided to re-install Windows 8.1. The Microsoft keyboard and mouse still did not work after this installation. I took it to the technician again, his mouse and keyboard again worked on my PC. I bought a wired mouse and keyboard. After that the system was working very well. I installed all my programs, editing videos, etc.
Two nights ago there was a Windows Update-must have been a big update as it took quite a while to install.
When I next tried to work on the PC, the mouse did (still does) not work. I tried 2 other pairs of keyboards and mice - keyboards working; mice not. (I cannot see the mouse pointer and nothing happens when I click the mouse)
I then downloaded all updates for the MSI drivers with another PC, put it on a memory stick. Now I am clueless how to install them without a mouse. I looked up all possible keyboard shortcuts, but for me this is a big job to even get to a folder, let alone opening and installing them.
So, my queries:
- The drivers need to be updated, I know. If it will solve the issue, I do not know.
- Any other possibilities?
But first if someone can guide me how to install the drivers without a mouse (currently on a USB stick as I said) would be a big help.
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- CPU
- Intel Core i5-2300 CPU; 2.8 GHz
- Motherboard
- MSI H61M-P21 (B3)
- Memory
- 8GB
- Monitor(s) Displays
- Samsung
- Screen Resolution
- 1024x768
- Hard Drives
- C: 500GB (Toshiba) (recently replaced)
D: 2TB (Seagate)
- PSU
- LPG9-25; 450Watt
- Keyboard
- Microsoft
- Mouse
- Microsoft
- Internet Speed
- Upload:6.60MBps; Download:2.06MBps
- Browser
- Chrome
- Antivirus
- AVG
- Other Info
- IEEE card