Mouse not working after installing 8.1, again after update

avz10

New Member
I did a clean re-install of Windows 8.1 as I had numerous problems due to malware, etc with 8.1.
After installing Windows (no problem during installation), I started to install my software, and often had to restart my PC as required by some programs.
After one of these restarts, the mouse and keyboard did not work. I replaced the batteries (it is a wireless Microsoft mouse (MS Wireless Mouse 1000; Model 1454) and keyboard (MS Wireless Keyboard 800;Model 1455))-this (batteries) in the past have often been the problem. No luck.
I then tried another wired mouse and keyboard, which also did not work. I took it to my technician. He used his own mouse and keyboard, which worked, but at home the same sage with both sets, continued.
I searched the internet, but mostly the answers were aimed as if you have a working mouse and keyboard-click on this; open command prompt; etc.
I made no progress. I suspected that the drivers needed to be updated. I spent hours researching the subject and tried various options.
I then decided to re-install Windows 8.1. The Microsoft keyboard and mouse still did not work after this installation. I took it to the technician again, his mouse and keyboard again worked on my PC. I bought a wired mouse and keyboard. After that the system was working very well. I installed all my programs, editing videos, etc.
Two nights ago there was a Windows Update-must have been a big update as it took quite a while to install.
When I next tried to work on the PC, the mouse did (still does) not work. I tried 2 other pairs of keyboards and mice - keyboards working; mice not. (I cannot see the mouse pointer and nothing happens when I click the mouse)
I then downloaded all updates for the MSI drivers with another PC, put it on a memory stick. Now I am clueless how to install them without a mouse. I looked up all possible keyboard shortcuts, but for me this is a big job to even get to a folder, let alone opening and installing them.
So, my queries:

  1. The drivers need to be updated, I know. If it will solve the issue, I do not know.
  2. Any other possibilities?

But first if someone can guide me how to install the drivers without a mouse (currently on a USB stick as I said) would be a big help.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core i5-2300 CPU; 2.8 GHz
    Motherboard
    MSI H61M-P21 (B3)
    Memory
    8GB
    Monitor(s) Displays
    Samsung
    Screen Resolution
    1024x768
    Hard Drives
    C: 500GB (Toshiba) (recently replaced)
    D: 2TB (Seagate)
    PSU
    LPG9-25; 450Watt
    Keyboard
    Microsoft
    Mouse
    Microsoft
    Internet Speed
    Upload:6.60MBps; Download:2.06MBps
    Browser
    Chrome
    Antivirus
    AVG
    Other Info
    IEEE card
Any HID compatible device should work without any special drivers. Have you tried Safe Mode to see if it works?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
I had similar problem with acer laptop, what ever driver I installed none worked... etc...
Solved the problem by updating BIOS from acer website.

So you might look at:
ECS > G41T-M (V2.0)

and install their stuff, however I can't see any updates for Windows 8.1 there :confused:
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise
I think that ECS is wrong. Apologies. I copied the info from the Windows 7 forum, but if the ECS refers to the motherboard, I have now a MSI motherboard: H61M-P21(B3). (I have very much a hybrid system!)
I have downloaded all the updates from the MSI website and it is on a memory stick, but I do not know how to install it. I tried the MouseKeys, but I do not see a mouse pointer on the screen.
If I make the memory stick bootable, will it then install it?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core i5-2300 CPU; 2.8 GHz
    Motherboard
    MSI H61M-P21 (B3)
    Memory
    8GB
    Monitor(s) Displays
    Samsung
    Screen Resolution
    1024x768
    Hard Drives
    C: 500GB (Toshiba) (recently replaced)
    D: 2TB (Seagate)
    PSU
    LPG9-25; 450Watt
    Keyboard
    Microsoft
    Mouse
    Microsoft
    Internet Speed
    Upload:6.60MBps; Download:2.06MBps
    Browser
    Chrome
    Antivirus
    AVG
    Other Info
    IEEE card
If I make the memory stick bootable, will it then install it?

Dude, just a side note, updating BIOS should be taken with care, if something goes wrong you'll have to take your PC to technician.

There is a manual on their site, you should read it carefully if you wanna take the risk.
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise
In your opinion, what are the options? If I could uninstall the update, I suppose that would fix it. But again how? Or other possibilities??
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel Core i5-2300 CPU; 2.8 GHz
    Motherboard
    MSI H61M-P21 (B3)
    Memory
    8GB
    Monitor(s) Displays
    Samsung
    Screen Resolution
    1024x768
    Hard Drives
    C: 500GB (Toshiba) (recently replaced)
    D: 2TB (Seagate)
    PSU
    LPG9-25; 450Watt
    Keyboard
    Microsoft
    Mouse
    Microsoft
    Internet Speed
    Upload:6.60MBps; Download:2.06MBps
    Browser
    Chrome
    Antivirus
    AVG
    Other Info
    IEEE card
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