i hope you can help me sorting out this issue that is causing me a hard headache at the moment.
I've bought this new Lenovo Z50-70 laptop with windows 8.1 preinstalled on it. Fresh new.
I'm trying to connect via usb a guitar audio interface (Line6 POD HD500) so i installed the drivers via the .exe setup file i downloaded from Line6's site.
The device worked fine on my previous HP pavilion with windows 7.
Now when i completed the installation, i connected it and i had this error:
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.
I used slimdrivers to update all the other drivers, in case it was a conflict causing the error.
I checked via command prompt with command "pnputil -e" and i saw a driver from the vendor of the device listed, so it is installed correctly i think.
I tried all USB ports i have, 3.0 and 2.0 on one side of laptop and 2.0 on other side.
When on device manager, if i click update drivers and choose the "let me pick from a list of device drivers.." i don't see the company name of the device.
i saw that another guy posted a really similar problem on SevenForum and he figured out how to force windows to use the drivers but he didn't post the solution.. Here is the post: Can't get Windows 7 x64 to use the drivers I've installed repeatedly Solved - Windows 7 Help Forums
Edit: the software tool from which i can update drivers and other things for my guitar interface says that no drivers are installed on pc.... even if i try to re-install them.
Any help appreciated