Lumia 1520 connects to some Wifi devices, not others

laslaw01

New Member
Messages
2
My Lumia 1520 has no problem connecting to the WI-FI in my home and the WI-FI at my friend's house. However, every time I'm in a public place with WI-FI, I get an error message that I can't connect. Also when I'm at a restaurant or a shop or in a mall and they have WI-FI and they give me their password, I enter it, and get a message that the Lumia can't connect. (Totally infuriating - it never says why.) I try inputting the same password a few dozen times, then give up and use my Android phone, which has no problem connecting.

WI-FI networking is set to ON, WI-FI Sense (Connect to WI-FI hotpots) is set to on. My location is turned on. In EVERY case I can see the WI-FI network listed, so that isn't the problem. Any suggestions are appreciated, but please don't tell me to turn on WI-FI networking or WI-FI sense or my location, because they're all ON. Thanks!
 

My Computer

System One

  • OS
    8.1
    Computer type
    Tablet
    System Manufacturer/Model
    Lumia 1520 (Windows phone)
    CPU
    n/a
    Motherboard
    n/a
    Memory
    n/a
    Graphics Card(s)
    n/a
    Browser
    n/a
    Antivirus
    Kaspersky
This has been a VERY common problem with Windows 8 (and Windows 8 Phone) exactly as you are describing.

The typical fix is the put the Lumia in Airplane mode THEN enable the wifi.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Tablet
    System Manufacturer/Model
    Nokia Lumia 2520
    CPU
    Qualcomm® Snapdragon™ 800
    Memory
    2GB
    Monitor(s) Displays
    10.1"
    Screen Resolution
    1920 x 1080
    Hard Drives
    32GB SSD
    Case
    Asus Case
    Keyboard
    Microsoft Wedge Keyboard
    Mouse
    Bornd Bluetooth Mouse
    Browser
    IE 11
Thank you kindly for your reply. So, (1) disable WI-FI, (2) Turn on Airplane mode, (3) enable WI-FI (with Airplane mode on?)?

I will try it next time I'm at a restaurant or club...I hope it works. I wonder what Microsoft is doing about it...(good luck with that).
 

My Computer

System One

  • OS
    8.1
    Computer type
    Tablet
    System Manufacturer/Model
    Lumia 1520 (Windows phone)
    CPU
    n/a
    Motherboard
    n/a
    Memory
    n/a
    Graphics Card(s)
    n/a
    Browser
    n/a
    Antivirus
    Kaspersky
That is fine though turning on Airplane mode will automatically disable both the bluetooth and the wifi. This is why you want to re-enable wifi with Airplane mode on (which it will do)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Tablet
    System Manufacturer/Model
    Nokia Lumia 2520
    CPU
    Qualcomm® Snapdragon™ 800
    Memory
    2GB
    Monitor(s) Displays
    10.1"
    Screen Resolution
    1920 x 1080
    Hard Drives
    32GB SSD
    Case
    Asus Case
    Keyboard
    Microsoft Wedge Keyboard
    Mouse
    Bornd Bluetooth Mouse
    Browser
    IE 11
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