ASUS TP300LA Windows 8.1 64-bit OEM Recovery problem

Vasquez

New Member
Messages
9
Location
Norway
Hello IT Gods!
This is my first forum here.
First off, i would like to say thank you for this amazing place, i've always been able to find a solution to my problems here.

Now to my problem.

I recently bought a Asus Transformer TP300LA which i recieved in my post office 02. February.
Yesterday (03. February), i took it to my workplace to join the domain (i work as an IT Apprentice at a high-school in norway).
But the laptop was pre-installed with Windows 8.1 64-bit OEM, so i had to install another version of Windows 8.1, and since we only have licenses for 8.1 Enterprises, it had to be that version.

Since it was a clean install, i had to download all the drivers from Asus Driver & Tools.
I never got the FlipLock to work, so googled, but found no solution that would work for me.
I called Asus tech support Norway, was in telephone for about 2 hours trying to get it fixed, but the result ended in they telling me i had to send it to service and pay a minimum of 1300 NOK equal to 172$ + shipping to & from service.

I don't want to pay that much, since i just bought it for 7000 NOK (930.55$).
So i tried to do a recovery, but that didn't work because my Recovery partition is hidden.

Then i did some more googling, and i read on a site (can't remember which site, since it was at work) that if i do a clean install without deleting the Recovery partitions, i can't boot into recovery mode and restore the laptop to factory settings :confused:
When i got home, i bade a bootable USB with Windows 8.1 Pro 64-bit and reinstalled the laptop, but i couldn't install it on the partition because it wasn't a GPT partition :( so i followed this guide to manually wipe and convert a drive to GPT.
So i opened command promt using Shift + F10 and type Diskpart and then typed list disk and this was the result:
Disk 0 450GB
Disk 1 20GB
the 20GB partition was my recovery partition.

I specifically selected Disk 0 and wiped it and converted it to GPT.
Then i reloaded the partition list in windows 8.1 installer, and it turns out both of my partitions were wiped and "fused" into 1 partition
:eek: :shock: :( :cry: <- my exact face reactions
I finished installing Windows 8.1 Pro...

Now here are my questions:

1a) Is there anyway to get the Recovery Partitions back?
1b) If yes, how?

2a) Is there anyone with the same laptop on this forum?
2b) If yes, is there any chance that you would be so kind to make an iso file from your recovery disc and share them with me?

Thank you guys for reading this post, i know it is a long post, but i figured the more info i posted, the easier it would be to get help :)

The most important specs for this laptop is:

Intel® Core™ i5 4210U
500 GB HDD
8 GB RAM
Intel® HD Graphics 4400
13,3" FHD (1920x1080)
-----------------------------------

EDIT 1: I might not be able to post a reply until after the night, it's 02:12 AM, and i need to sleep now :sleepy:

EDIT 2: Now I'm at work, so i can reply all day :)

EDIT 3:

I have now been able to restore the recovery disc. Here are some screen shots.
Forgive me if they are abit big, not sure how to edit the size of them :eek:

uten navn.png

I have changed the settings to Show hidden files
The size of the Recovery.txt is 0 kb, and when i open it, there is nothing in it....

uten navn 2.png
__________________________________
Sincerely
Vasquez
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 64-bit (ASUS) | Windows 8.1 Pro 64-bit (HP )
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Transformer TP300LA | HP EliteBook 8570p
12 hours later... no reply :(... bump...
 

My Computer

System One

  • OS
    Windows 8.1 64-bit (ASUS) | Windows 8.1 Pro 64-bit (HP )
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Transformer TP300LA | HP EliteBook 8570p
There is no way to get the factory recovery partition back after you wiped and over-wrote the partition..
Unless somebody with the same model is willing to help..

You can download windows 8.1 setup media and OEM drivers.. But other then that?
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Thanks for your reply :)

I've downloaded Windows 8.1 setup media and OEM drivers.... installed it all, but the FlipLock still won't respond to me flipping my screen :think:

But does the Thread i've read about MiniTools Partition Recovery work? i'm using Partition Recovery Wizard, Full scan @ 60% now.

I can see in the Partition Recovery Wizard, that it detects the right 20GB partition. I've tried Option one, but ended up with bluscreen when restarting computer. But before i restarted it, i saw that the partition contained both the Boot.wim and Install.wim, which as far as i know, is all i need to reset the computer?
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 64-bit (ASUS) | Windows 8.1 Pro 64-bit (HP )
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Transformer TP300LA | HP EliteBook 8570p
from command prompt(admin)

type> diskpart
type> list disk
type> select disk 0
type> list volume
type> list partition
type> select disk 1
type> list partition
type> exit
type> reagentc /info

post a pic of prompt window
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
I have Norwegian language on my OS.
cmd part 1.pngcmd part 2.png
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 64-bit (ASUS) | Windows 8.1 Pro 64-bit (HP )
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Transformer TP300LA | HP EliteBook 8570p
type> select disk 0

type> list partition
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
cmd part 3.png
 

My Computer

System One

  • OS
    Windows 8.1 64-bit (ASUS) | Windows 8.1 Pro 64-bit (HP )
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Transformer TP300LA | HP EliteBook 8570p
I've started partition Recovery Wizard again.
And these are all the partitions it registers so far

cmd part 3.png

I will post a new screenshot when it's finsihed scanning the entire HDD
 

My Computer

System One

  • OS
    Windows 8.1 64-bit (ASUS) | Windows 8.1 Pro 64-bit (HP )
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Transformer TP300LA | HP EliteBook 8570p
Now i've completed the Partition scan.

Here is the result, had to make 2 screen shots due to the amount of partitions it found.

partition part 1.pngpartition part 2.png

As you might see, it's the last partition that i want.
Mostly because it contains the Boot.wim and install.wim files.
partition part 3.png
 

My Computer

System One

  • OS
    Windows 8.1 64-bit (ASUS) | Windows 8.1 Pro 64-bit (HP )
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Transformer TP300LA | HP EliteBook 8570p

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Hmm... it appears that after i installed recuva, i had to restart the laptop, and now it only boots directly into the BIOS.... no mather what i do, i can't boot into anything else than the BIOS... what do i do now? o_O
 

My Computer

System One

  • OS
    Windows 8.1 64-bit (ASUS) | Windows 8.1 Pro 64-bit (HP )
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Transformer TP300LA | HP EliteBook 8570p
So i called ASUS support, and I will have to send it to service.

So i think I'll have to close this thread (without mark as solved)
 

My Computer

System One

  • OS
    Windows 8.1 64-bit (ASUS) | Windows 8.1 Pro 64-bit (HP )
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS Transformer TP300LA | HP EliteBook 8570p
This will not help now but.....

As an IT professional, we are always wiping pre-configured systems to install our own operating systems. This is a very common practice.

If we receive a system with the same operating system (maybe not the same version though..Pro instead of Enterprise) we always take
snapshots of the Device Manager and notate the versions of the drivers and the names of the hardware listed.

OEM's spend a lot of time getting their systems working. Many times, the versions on their websites are for upgrade purposes
and may not be the driver that was actually installed when you received the unit.

By having a snapshot of all the drivers on hand, if and when we encounter problems like yours (and it does happen) we go back
to make sure we are installing the right named driver and the right version.

Just some helpful advice if you find yourself in this same position again in the future.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Tablet
    System Manufacturer/Model
    Nokia Lumia 2520
    CPU
    Qualcomm® Snapdragon™ 800
    Memory
    2GB
    Monitor(s) Displays
    10.1"
    Screen Resolution
    1920 x 1080
    Hard Drives
    32GB SSD
    Case
    Asus Case
    Keyboard
    Microsoft Wedge Keyboard
    Mouse
    Bornd Bluetooth Mouse
    Browser
    IE 11
Members with Recovery Partition of ASUS TP300LA

Hi Vasquez,
have ASUS TP300LA purchased 16DEC2014 with UK-English settings. see below. PC Info.jpg
dont know how legal it is to share the recovery partition, but can try.

my REAL problem is,
NEED to dual boot with a 32 bit OS, either Win 8(1) or Win 7 Ultimate, or even XP Pro sp3, which I have, with original product keys.
This is on account of third party software from the year 2000, which actually runs on 16 bit platforms, so am running it on Virtual Box with XP sp3 with a myriad of problems and slowed computer response times.
Just do NOT know how to get the TP300LA to recognize and allow booting from 32 bit USB or USB-DVD.
If I ever get as frustrated as you did and run to GPT, I shall NEVER want that Recovery Partition, so you are indeed welcome to it.
Till then, and if Admins permit, (dont worry about ASUS helplines, they are tardy), we can carry this conversation outside this forum (I have no desire to be thrown out with my FIRST post).
Regards
docbeepee UTC+05:30
 

My Computer

System One

  • OS
    win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS TP300LA
    CPU
    ASUS TP300LA
    Motherboard
    ASUS TP300LA
    Memory
    6 gb
    Graphics Card(s)
    ASUS TP300LA
    Sound Card
    ASUS TP300LA
    Monitor(s) Displays
    ASUS TP300LA
    Screen Resolution
    ASUS TP300LA
    Hard Drives
    500 gb
    PSU
    ASUS TP300LA
    Case
    ASUS TP300LA
    Cooling
    ASUS TP300LA
    Keyboard
    ASUS TP300LA
    Mouse
    ASUS TP300LA, also wifi
    Internet Speed
    8 mbps d/l
    Browser
    chrome, ie 11
    Antivirus
    anything free
    Other Info
    shareware is freeware unless paid for
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