Hi All
I have a Dell Inspiron 3847 and my WiFi keeps disconnecting, after having a look around at other threads the consensus was that the latest Dec 2014 update for the Wireless 1705.802.11b/g/n (2.4GHZ) cures this. Just to add I get the exclamation mark on my WiFi and when I run the troubleshooter it repairs the error and fixes a problem with adapter or access point.
However when I try it gives me an error saying the driver cannot be installed, I have copied the Installation Log and pasted it below. This is the page where I got the driver:
Dell Wireless 1705 WiFi + Bluetooth Driver Driver Details | Dell UK
I contacted Dell and they tried to install it remotely but could not and now they are saying that I need to do a complete OS install from scratch. When I asked if they're certain it is the OS they said this was still troubleshooting and it could be something else so I am loathed to do this unless it is absolutely necessary.
Any help or advice would very gratefully appreciated.
Installation Log:
[01/16/15 14:54:39] Update Package Execution Started
[01/16/15 14:54:39] Original command line: "C:\Users\Paul\Desktop\Wirelss 1705.EXE"
[01/16/15 14:54:39] DUP Framework EXE Version: 3.1.3.1
[01/16/15 14:54:39] DUP Release: DWR0YA01
[01/16/15 14:54:39] Intializing framework...
[01/16/15 14:54:39] logo.png
[01/16/15 14:54:40] User Command: attended
[01/16/15 14:54:40] DUP Capabilities Value: 39845887 (0x25FFFFF)
[01/16/15 14:54:40] DUP Vendor Software Version: 10.0.0.298
[01/16/15 14:54:40] Local System/Model Compatible with this Package? Yes
[01/16/15 14:54:40] Local System OS Version: 6.3.0.0
[01/16/15 14:54:40] OS Compatible with this Package? Yes
[01/16/15 14:54:40] Local System OS Language: EN
[01/16/15 14:54:40] Language Compatible with this Package? Yes
[01/16/15 14:54:43] Identified Behavior : attended
[01/16/15 14:54:43] Temporary payload log file name: C:\ProgramData\dell\drivers\Wirelss 1705\DUP656D.tmp
[01/16/15 14:54:43] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP656D.tmp"
[01/16/15 14:54:43] Path : C:\ProgramData\dell\drivers\Wirelss 1705
[01/16/15 14:54:43] Identified Behavior : attended
[01/16/15 14:54:43] Append Vendor Software Log: C:\ProgramData\dell\drivers\Wirelss 1705\DUP656D.tmp
[01/16/15 14:54:43]
--- Start of Vendor Software Log ---
[01/16/15 14:54:43] ASCII payload log file detected.
[01/16/15 14:54:43] [2015-1-16 14:54:43] Setup start up.
[2015-1-16 14:54:43] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP656D.tmp"]
[2015-1-16 14:54:43] The current system isn`t supported.
[2015-1-16 14:54:43] Setup end.(10)
[01/16/15 14:54:43]
--- End of Vendor Software Log ---
[01/16/15 14:54:43] Vendor Software Return Code: 10
[01/16/15 14:54:43] logo.png
[01/16/15 14:54:43] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/16/15 14:54:43] Exit Code set to: 5 (0x5)
[01/16/15 14:54:43] Result: FAILURE
[01/16/15 14:55:19] logo.png
[01/16/15 14:55:19] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/16/15 14:55:19] Execution terminated at date-time 01/16/15 14:55:19
[01/16/15 14:55:19] ######
[01/16/15 14:55:24] Update Package Execution Started
[01/16/15 14:55:24] Original command line: "C:\Users\Paul\Desktop\Wirelss 1705.EXE"
[01/16/15 14:55:24] DUP Framework EXE Version: 3.1.3.1
[01/16/15 14:55:24] DUP Release: DWR0YA01
[01/16/15 14:55:24] Intializing framework...
[01/16/15 14:55:24] logo.png
[01/16/15 14:55:26] User Command: attended
[01/16/15 14:55:26] DUP Capabilities Value: 39845887 (0x25FFFFF)
[01/16/15 14:55:26] DUP Vendor Software Version: 10.0.0.298
[01/16/15 14:55:26] Local System/Model Compatible with this Package? Yes
[01/16/15 14:55:26] Local System OS Version: 6.3.0.0
[01/16/15 14:55:26] OS Compatible with this Package? Yes
[01/16/15 14:55:26] Local System OS Language: EN
[01/16/15 14:55:26] Language Compatible with this Package? Yes
[01/16/15 14:55:27] Identified Behavior : attended
[01/16/15 14:55:27] Temporary payload log file name: C:\ProgramData\dell\drivers\Wirelss 1705\DUP10EF.tmp
[01/16/15 14:55:27] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP10EF.tmp"
[01/16/15 14:55:27] Path : C:\ProgramData\dell\drivers\Wirelss 1705
[01/16/15 14:55:27] Identified Behavior : attended
[01/16/15 14:55:27] Append Vendor Software Log: C:\ProgramData\dell\drivers\Wirelss 1705\DUP10EF.tmp
[01/16/15 14:55:27]
--- Start of Vendor Software Log ---
[01/16/15 14:55:27] ASCII payload log file detected.
[01/16/15 14:55:27] [2015-1-16 14:55:27] Setup start up.
[2015-1-16 14:55:27] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP10EF.tmp"]
[2015-1-16 14:55:27] The current system isn`t supported.
[2015-1-16 14:55:27] Setup end.(10)
[01/16/15 14:55:27]
--- End of Vendor Software Log ---
[01/16/15 14:55:27] Vendor Software Return Code: 10
[01/16/15 14:55:28] logo.png
[01/16/15 14:55:28] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/16/15 14:55:28] Exit Code set to: 5 (0x5)
[01/16/15 14:55:28] Result: FAILURE
[01/16/15 14:55:31] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Wirelss 1705.txt
[01/16/15 14:56:06] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/16/15 14:56:06] Execution terminated at date-time 01/16/15 14:56:06
[01/16/15 14:56:06] ######
[01/16/15 14:56:30] Update Package Execution Started
[01/16/15 14:56:30] Original command line: "C:\Users\Paul\Desktop\Wirelss 1705.EXE"
[01/16/15 14:56:30] DUP Framework EXE Version: 3.1.3.1
[01/16/15 14:56:30] DUP Release: DWR0YA01
[01/16/15 14:56:30] Intializing framework...
[01/16/15 14:56:30] logo.png
[01/16/15 14:56:32] User Command: attended
[01/16/15 14:56:32] DUP Capabilities Value: 39845887 (0x25FFFFF)
[01/16/15 14:56:32] DUP Vendor Software Version: 10.0.0.298
[01/16/15 14:56:32] Local System/Model Compatible with this Package? Yes
[01/16/15 14:56:32] Local System OS Version: 6.3.0.0
[01/16/15 14:56:32] OS Compatible with this Package? Yes
[01/16/15 14:56:32] Local System OS Language: EN
[01/16/15 14:56:32] Language Compatible with this Package? Yes
[01/16/15 14:56:34] Identified Behavior : attended
[01/16/15 14:56:34] Temporary payload log file name: C:\ProgramData\dell\drivers\Wirelss 1705\DUP15EC.tmp
[01/16/15 14:56:34] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP15EC.tmp"
[01/16/15 14:56:34] Path : C:\ProgramData\dell\drivers\Wirelss 1705
[01/16/15 14:56:34] Identified Behavior : attended
[01/16/15 14:56:35] Append Vendor Software Log: C:\ProgramData\dell\drivers\Wirelss 1705\DUP15EC.tmp
[01/16/15 14:56:35]
--- Start of Vendor Software Log ---
[01/16/15 14:56:35] ASCII payload log file detected.
[01/16/15 14:56:35] [2015-1-16 14:56:35] Setup start up.
[2015-1-16 14:56:35] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP15EC.tmp"]
[2015-1-16 14:56:35] The current system isn`t supported.
[2015-1-16 14:56:35] Setup end.(10)
[01/16/15 14:56:35]
--- End of Vendor Software Log ---
[01/16/15 14:56:35] Vendor Software Return Code: 10
[01/16/15 14:56:36] logo.png
[01/16/15 14:56:36] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/16/15 14:56:36] Exit Code set to: 5 (0x5)
[01/16/15 14:56:36] Result: FAILURE
[01/16/15 14:56:38] User Command: attended
[01/16/15 14:56:38] DUP Capabilities Value: 39845887 (0x25FFFFF)
[01/16/15 14:56:38] DUP Vendor Software Version: 10.0.0.298
[01/16/15 14:56:38] Local System/Model Compatible with this Package? Yes
[01/16/15 14:56:38] Local System OS Version: 6.3.0.0
[01/16/15 14:56:38] OS Compatible with this Package? Yes
[01/16/15 14:56:38] Local System OS Language: EN
[01/16/15 14:56:38] Language Compatible with this Package? Yes
[01/16/15 14:56:38] User Parameter: logfile
[01/16/15 14:56:38] User Parameter: logfile changed to: C:\ProgramData\Dell\UpdatePackage\Log\Wirelss 1705.txt
[01/16/15 14:56:39] Identified Behavior : attended
[01/16/15 14:56:39] Temporary payload log file name: C:\ProgramData\dell\drivers\Wirelss 1705\DUP2A50.tmp
[01/16/15 14:56:39] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP2A50.tmp"
[01/16/15 14:56:39] Path : C:\ProgramData\dell\drivers\Wirelss 1705
[01/16/15 14:56:39] Identified Behavior : attended
[01/16/15 14:56:39] Append Vendor Software Log: C:\ProgramData\dell\drivers\Wirelss 1705\DUP2A50.tmp
[01/16/15 14:56:39]
--- Start of Vendor Software Log ---
[01/16/15 14:56:39] ASCII payload log file detected.
[01/16/15 14:56:39] [2015-1-16 14:56:39] Setup start up.
[2015-1-16 14:56:39] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP2A50.tmp"]
[2015-1-16 14:56:39] The current system isn`t supported.
[2015-1-16 14:56:39] Setup end.(10)
[01/16/15 14:56:39]
--- End of Vendor Software Log ---
[01/16/15 14:56:39] Vendor Software Return Code: 10
[01/16/15 14:56:39] logo.png
[01/16/15 14:56:39] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/16/15 14:56:39] Exit Code set to: 5 (0x5)
[01/16/15 14:56:39] Result: FAILURE
[01/16/15 14:57:54] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Wirelss 1705.txt
[01/16/15 15:18:16] Update Package Execution Started
[01/16/15 15:18:16] Original command line: "C:\Users\Paul\Desktop\Wirelss 1705.EXE"
[01/16/15 15:18:16] DUP Framework EXE Version: 3.1.3.1
[01/16/15 15:18:16] DUP Release: DWR0YA01
[01/16/15 15:18:16] Intializing framework...
[01/16/15 15:18:16] logo.png
[01/16/15 15:18:52] User Command: attended
[01/16/15 15:18:52] DUP Capabilities Value: 39845887 (0x25FFFFF)
[01/16/15 15:18:52] DUP Vendor Software Version: 10.0.0.298
[01/16/15 15:18:52] Local System/Model Compatible with this Package? Yes
[01/16/15 15:18:52] Local System OS Version: 6.3.0.0
[01/16/15 15:18:52] OS Compatible with this Package? Yes
[01/16/15 15:18:52] Local System OS Language: EN
[01/16/15 15:18:52] Language Compatible with this Package? Yes
[01/16/15 15:18:53] logo.png
[01/16/15 15:18:53] Name of Exit Code: SUCCESS
[01/16/15 15:18:53] Exit Code set to: 0 (0x0)
[01/16/15 15:18:53] Result: SUCCESS
[01/16/15 15:19:00] Open file: explorer
[01/16/15 15:21:08] Name of Exit Code: SUCCESS
[01/16/15 15:21:08] Execution terminated at date-time 01/16/15 15:21:08
[01/16/15 15:21:08] ######
[01/16/15 15:21:15] Update Package Execution Started
[01/16/15 15:21:15] Original command line: "C:\Users\Paul\Desktop\Wirelss 1705.EXE"
[01/16/15 15:21:15] DUP Framework EXE Version: 3.1.3.1
[01/16/15 15:21:15] DUP Release: DWR0YA01
[01/16/15 15:21:15] Intializing framework...
[01/16/15 15:21:15] logo.png
[01/16/15 15:21:19] User Command: attended
[01/16/15 15:21:19] DUP Capabilities Value: 39845887 (0x25FFFFF)
[01/16/15 15:21:19] DUP Vendor Software Version: 10.0.0.298
[01/16/15 15:21:19] Local System/Model Compatible with this Package? Yes
[01/16/15 15:21:19] Local System OS Version: 6.3.0.0
[01/16/15 15:21:19] OS Compatible with this Package? Yes
[01/16/15 15:21:19] Local System OS Language: EN
[01/16/15 15:21:19] Language Compatible with this Package? Yes
[01/16/15 15:21:21] Identified Behavior : attended
[01/16/15 15:21:21] Temporary payload log file name: C:\ProgramData\dell\drivers\Wirelss 1705\DUPE34D.tmp
[01/16/15 15:21:21] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUPE34D.tmp"
[01/16/15 15:21:21] Path : C:\ProgramData\dell\drivers\Wirelss 1705
[01/16/15 15:21:21] Identified Behavior : attended
[01/16/15 15:21:21] Append Vendor Software Log: C:\ProgramData\dell\drivers\Wirelss 1705\DUPE34D.tmp
[01/16/15 15:21:21]
--- Start of Vendor Software Log ---
[01/16/15 15:21:21] ASCII payload log file detected.
[01/16/15 15:21:21] [2015-1-16 15:21:21] Setup start up.
[2015-1-16 15:21:21] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUPE34D.tmp"]
[2015-1-16 15:21:21] The current system isn`t supported.
[2015-1-16 15:21:21] Setup end.(10)
[01/16/15 15:21:21]
--- End of Vendor Software Log ---
[01/16/15 15:21:21] Vendor Software Return Code: 10
[01/16/15 15:21:21] logo.png
[01/16/15 15:21:21] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/16/15 15:21:21] Exit Code set to: 5 (0x5)
[01/16/15 15:21:21] Result: FAILURE
[01/16/15 15:21:36] User Command: attended
[01/16/15 15:21:36] DUP Capabilities Value: 39845887 (0x25FFFFF)
[01/16/15 15:21:36] DUP Vendor Software Version: 10.0.0.298
[01/16/15 15:21:36] Local System/Model Compatible with this Package? Yes
[01/16/15 15:21:36] Local System OS Version: 6.3.0.0
[01/16/15 15:21:36] OS Compatible with this Package? Yes
[01/16/15 15:21:36] Local System OS Language: EN
[01/16/15 15:21:36] Language Compatible with this Package? Yes
[01/16/15 15:21:36] User Parameter: logfile
[01/16/15 15:21:36] User Parameter: logfile changed to: C:\ProgramData\Dell\UpdatePackage\Log\Wirelss 1705.txt
[01/16/15 15:21:38] Identified Behavior : attended
[01/16/15 15:21:38] Temporary payload log file name: C:\ProgramData\dell\drivers\Wirelss 1705\DUP2652.tmp
[01/16/15 15:21:38] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP2652.tmp"
[01/16/15 15:21:38] Path : C:\ProgramData\dell\drivers\Wirelss 1705
[01/16/15 15:21:38] Identified Behavior : attended
[01/16/15 15:21:38] Append Vendor Software Log: C:\ProgramData\dell\drivers\Wirelss 1705\DUP2652.tmp
[01/16/15 15:21:38]
--- Start of Vendor Software Log ---
[01/16/15 15:21:38] ASCII payload log file detected.
[01/16/15 15:21:38] [2015-1-16 15:21:38] Setup start up.
[2015-1-16 15:21:38] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP2652.tmp"]
[2015-1-16 15:21:38] The current system isn`t supported.
[2015-1-16 15:21:38] Setup end.(10)
[01/16/15 15:21:38]
--- End of Vendor Software Log ---
[01/16/15 15:21:38] Vendor Software Return Code: 10
[01/16/15 15:21:38] logo.png
[01/16/15 15:21:38] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/16/15 15:21:38] Exit Code set to: 5 (0x5)
[01/16/15 15:21:38] Result: FAILURE
[01/16/15 15:22:17] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/16/15 15:22:17] Execution terminated at date-time 01/16/15 15:22:17
[01/16/15 15:22:17] ######
[01/18/15 13:17:15] Update Package Execution Started
[01/18/15 13:17:15] Original command line: "C:\Users\Paul\Desktop\Wirelss 1705.EXE"
[01/18/15 13:17:15] DUP Framework EXE Version: 3.1.3.1
[01/18/15 13:17:15] DUP Release: DWR0YA01
[01/18/15 13:17:15] Intializing framework...
[01/18/15 13:17:16] logo.png
[01/18/15 13:17:17] User Command: attended
[01/18/15 13:17:17] DUP Capabilities Value: 39845887 (0x25FFFFF)
[01/18/15 13:17:17] DUP Vendor Software Version: 10.0.0.298
[01/18/15 13:17:17] Local System/Model Compatible with this Package? Yes
[01/18/15 13:17:17] Local System OS Version: 6.3.0.0
[01/18/15 13:17:17] OS Compatible with this Package? Yes
[01/18/15 13:17:17] Local System OS Language: EN
[01/18/15 13:17:17] Language Compatible with this Package? Yes
[01/18/15 13:17:22] Identified Behavior : attended
[01/18/15 13:17:22] Temporary payload log file name: C:\ProgramData\dell\drivers\Wirelss 1705\DUP18F4.tmp
[01/18/15 13:17:22] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP18F4.tmp"
[01/18/15 13:17:22] Path : C:\ProgramData\dell\drivers\Wirelss 1705
[01/18/15 13:17:22] Identified Behavior : attended
[01/18/15 13:17:22] Append Vendor Software Log: C:\ProgramData\dell\drivers\Wirelss 1705\DUP18F4.tmp
[01/18/15 13:17:22]
--- Start of Vendor Software Log ---
[01/18/15 13:17:22] ASCII payload log file detected.
[01/18/15 13:17:22] [2015-1-18 13:17:22] Setup start up.
[2015-1-18 13:17:22] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP18F4.tmp"]
[2015-1-18 13:17:22] The current system isn`t supported.
[2015-1-18 13:17:22] Setup end.(10)
[01/18/15 13:17:22]
--- End of Vendor Software Log ---
[01/18/15 13:17:22] Vendor Software Return Code: 10
[01/18/15 13:17:23] logo.png
[01/18/15 13:17:23] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/18/15 13:17:23] Exit Code set to: 5 (0x5)
[01/18/15 13:17:23] Result: FAILURE
[01/18/15 13:17:27] User Command: attended
[01/18/15 13:17:27] DUP Capabilities Value: 39845887 (0x25FFFFF)
[01/18/15 13:17:27] DUP Vendor Software Version: 10.0.0.298
[01/18/15 13:17:27] Local System/Model Compatible with this Package? Yes
[01/18/15 13:17:27] Local System OS Version: 6.3.0.0
[01/18/15 13:17:27] OS Compatible with this Package? Yes
[01/18/15 13:17:27] Local System OS Language: EN
[01/18/15 13:17:27] Language Compatible with this Package? Yes
[01/18/15 13:17:27] User Parameter: logfile
[01/18/15 13:17:27] User Parameter: logfile changed to: C:\ProgramData\Dell\UpdatePackage\Log\Wirelss 1705.txt
[01/18/15 13:17:28] Identified Behavior : attended
[01/18/15 13:17:28] Temporary payload log file name: C:\ProgramData\dell\drivers\Wirelss 1705\DUP321A.tmp
[01/18/15 13:17:28] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP321A.tmp"
[01/18/15 13:17:28] Path : C:\ProgramData\dell\drivers\Wirelss 1705
[01/18/15 13:17:28] Identified Behavior : attended
[01/18/15 13:17:28] Append Vendor Software Log: C:\ProgramData\dell\drivers\Wirelss 1705\DUP321A.tmp
[01/18/15 13:17:28]
--- Start of Vendor Software Log ---
[01/18/15 13:17:28] ASCII payload log file detected.
[01/18/15 13:17:28] [2015-1-18 13:17:28] Setup start up.
[2015-1-18 13:17:28] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP321A.tmp"]
[2015-1-18 13:17:28] The current system isn`t supported.
[2015-1-18 13:17:28] Setup end.(10)
[01/18/15 13:17:28]
--- End of Vendor Software Log ---
[01/18/15 13:17:28] Vendor Software Return Code: 10
[01/18/15 13:17:31] logo.png
[01/18/15 13:17:31] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/18/15 13:17:31] Exit Code set to: 5 (0x5)
[01/18/15 13:17:31] Result: FAILURE
[01/18/15 13:17:35] logo.png
[01/18/15 13:17:35] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/18/15 13:17:35] Execution terminated at date-time 01/18/15 13:17:35
[01/18/15 13:17:35] ######
[01/26/15 10:25:18] Update Package Execution Started
[01/26/15 10:25:18] Original command line: "C:\Users\Paul\Desktop\Wirelss 1705.EXE"
[01/26/15 10:25:18] DUP Framework EXE Version: 3.1.3.1
[01/26/15 10:25:18] DUP Release: DWR0YA01
[01/26/15 10:25:18] Intializing framework...
[01/26/15 10:25:18] logo.png
[01/26/15 10:25:36] User Command: attended
[01/26/15 10:25:36] DUP Capabilities Value: 39845887 (0x25FFFFF)
[01/26/15 10:25:36] DUP Vendor Software Version: 10.0.0.298
[01/26/15 10:25:36] Local System/Model Compatible with this Package? Yes
[01/26/15 10:25:36] Local System OS Version: 6.3.0.0
[01/26/15 10:25:36] OS Compatible with this Package? Yes
[01/26/15 10:25:36] Local System OS Language: EN
[01/26/15 10:25:36] Language Compatible with this Package? Yes
[01/26/15 10:25:39] Identified Behavior : attended
[01/26/15 10:25:39] Temporary payload log file name: C:\ProgramData\dell\drivers\Wirelss 1705\DUPC2BC.tmp
[01/26/15 10:25:39] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUPC2BC.tmp"
[01/26/15 10:25:39] Path : C:\ProgramData\dell\drivers\Wirelss 1705
[01/26/15 10:25:39] Identified Behavior : attended
[01/26/15 10:25:39] Append Vendor Software Log: C:\ProgramData\dell\drivers\Wirelss 1705\DUPC2BC.tmp
[01/26/15 10:25:39]
--- Start of Vendor Software Log ---
[01/26/15 10:25:39] ASCII payload log file detected.
[01/26/15 10:25:39] [2015-1-26 10:25:39] Setup start up.
[2015-1-26 10:25:39] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUPC2BC.tmp"]
[2015-1-26 10:25:39] The current system isn`t supported.
[2015-1-26 10:25:39] Setup end.(10)
[01/26/15 10:25:39]
--- End of Vendor Software Log ---
[01/26/15 10:25:39] Vendor Software Return Code: 10
[01/26/15 10:25:42] logo.png
[01/26/15 10:25:42] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/26/15 10:25:42] Exit Code set to: 5 (0x5)
[01/26/15 10:25:42] Result: FAILURE
[01/26/15 10:25:49] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Wirelss 1705.txt
I have a Dell Inspiron 3847 and my WiFi keeps disconnecting, after having a look around at other threads the consensus was that the latest Dec 2014 update for the Wireless 1705.802.11b/g/n (2.4GHZ) cures this. Just to add I get the exclamation mark on my WiFi and when I run the troubleshooter it repairs the error and fixes a problem with adapter or access point.
However when I try it gives me an error saying the driver cannot be installed, I have copied the Installation Log and pasted it below. This is the page where I got the driver:
Dell Wireless 1705 WiFi + Bluetooth Driver Driver Details | Dell UK
I contacted Dell and they tried to install it remotely but could not and now they are saying that I need to do a complete OS install from scratch. When I asked if they're certain it is the OS they said this was still troubleshooting and it could be something else so I am loathed to do this unless it is absolutely necessary.
Any help or advice would very gratefully appreciated.
Installation Log:
[01/16/15 14:54:39] Update Package Execution Started
[01/16/15 14:54:39] Original command line: "C:\Users\Paul\Desktop\Wirelss 1705.EXE"
[01/16/15 14:54:39] DUP Framework EXE Version: 3.1.3.1
[01/16/15 14:54:39] DUP Release: DWR0YA01
[01/16/15 14:54:39] Intializing framework...
[01/16/15 14:54:39] logo.png
[01/16/15 14:54:40] User Command: attended
[01/16/15 14:54:40] DUP Capabilities Value: 39845887 (0x25FFFFF)
[01/16/15 14:54:40] DUP Vendor Software Version: 10.0.0.298
[01/16/15 14:54:40] Local System/Model Compatible with this Package? Yes
[01/16/15 14:54:40] Local System OS Version: 6.3.0.0
[01/16/15 14:54:40] OS Compatible with this Package? Yes
[01/16/15 14:54:40] Local System OS Language: EN
[01/16/15 14:54:40] Language Compatible with this Package? Yes
[01/16/15 14:54:43] Identified Behavior : attended
[01/16/15 14:54:43] Temporary payload log file name: C:\ProgramData\dell\drivers\Wirelss 1705\DUP656D.tmp
[01/16/15 14:54:43] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP656D.tmp"
[01/16/15 14:54:43] Path : C:\ProgramData\dell\drivers\Wirelss 1705
[01/16/15 14:54:43] Identified Behavior : attended
[01/16/15 14:54:43] Append Vendor Software Log: C:\ProgramData\dell\drivers\Wirelss 1705\DUP656D.tmp
[01/16/15 14:54:43]
--- Start of Vendor Software Log ---
[01/16/15 14:54:43] ASCII payload log file detected.
[01/16/15 14:54:43] [2015-1-16 14:54:43] Setup start up.
[2015-1-16 14:54:43] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP656D.tmp"]
[2015-1-16 14:54:43] The current system isn`t supported.
[2015-1-16 14:54:43] Setup end.(10)
[01/16/15 14:54:43]
--- End of Vendor Software Log ---
[01/16/15 14:54:43] Vendor Software Return Code: 10
[01/16/15 14:54:43] logo.png
[01/16/15 14:54:43] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/16/15 14:54:43] Exit Code set to: 5 (0x5)
[01/16/15 14:54:43] Result: FAILURE
[01/16/15 14:55:19] logo.png
[01/16/15 14:55:19] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/16/15 14:55:19] Execution terminated at date-time 01/16/15 14:55:19
[01/16/15 14:55:19] ######
[01/16/15 14:55:24] Update Package Execution Started
[01/16/15 14:55:24] Original command line: "C:\Users\Paul\Desktop\Wirelss 1705.EXE"
[01/16/15 14:55:24] DUP Framework EXE Version: 3.1.3.1
[01/16/15 14:55:24] DUP Release: DWR0YA01
[01/16/15 14:55:24] Intializing framework...
[01/16/15 14:55:24] logo.png
[01/16/15 14:55:26] User Command: attended
[01/16/15 14:55:26] DUP Capabilities Value: 39845887 (0x25FFFFF)
[01/16/15 14:55:26] DUP Vendor Software Version: 10.0.0.298
[01/16/15 14:55:26] Local System/Model Compatible with this Package? Yes
[01/16/15 14:55:26] Local System OS Version: 6.3.0.0
[01/16/15 14:55:26] OS Compatible with this Package? Yes
[01/16/15 14:55:26] Local System OS Language: EN
[01/16/15 14:55:26] Language Compatible with this Package? Yes
[01/16/15 14:55:27] Identified Behavior : attended
[01/16/15 14:55:27] Temporary payload log file name: C:\ProgramData\dell\drivers\Wirelss 1705\DUP10EF.tmp
[01/16/15 14:55:27] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP10EF.tmp"
[01/16/15 14:55:27] Path : C:\ProgramData\dell\drivers\Wirelss 1705
[01/16/15 14:55:27] Identified Behavior : attended
[01/16/15 14:55:27] Append Vendor Software Log: C:\ProgramData\dell\drivers\Wirelss 1705\DUP10EF.tmp
[01/16/15 14:55:27]
--- Start of Vendor Software Log ---
[01/16/15 14:55:27] ASCII payload log file detected.
[01/16/15 14:55:27] [2015-1-16 14:55:27] Setup start up.
[2015-1-16 14:55:27] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP10EF.tmp"]
[2015-1-16 14:55:27] The current system isn`t supported.
[2015-1-16 14:55:27] Setup end.(10)
[01/16/15 14:55:27]
--- End of Vendor Software Log ---
[01/16/15 14:55:27] Vendor Software Return Code: 10
[01/16/15 14:55:28] logo.png
[01/16/15 14:55:28] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/16/15 14:55:28] Exit Code set to: 5 (0x5)
[01/16/15 14:55:28] Result: FAILURE
[01/16/15 14:55:31] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Wirelss 1705.txt
[01/16/15 14:56:06] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/16/15 14:56:06] Execution terminated at date-time 01/16/15 14:56:06
[01/16/15 14:56:06] ######
[01/16/15 14:56:30] Update Package Execution Started
[01/16/15 14:56:30] Original command line: "C:\Users\Paul\Desktop\Wirelss 1705.EXE"
[01/16/15 14:56:30] DUP Framework EXE Version: 3.1.3.1
[01/16/15 14:56:30] DUP Release: DWR0YA01
[01/16/15 14:56:30] Intializing framework...
[01/16/15 14:56:30] logo.png
[01/16/15 14:56:32] User Command: attended
[01/16/15 14:56:32] DUP Capabilities Value: 39845887 (0x25FFFFF)
[01/16/15 14:56:32] DUP Vendor Software Version: 10.0.0.298
[01/16/15 14:56:32] Local System/Model Compatible with this Package? Yes
[01/16/15 14:56:32] Local System OS Version: 6.3.0.0
[01/16/15 14:56:32] OS Compatible with this Package? Yes
[01/16/15 14:56:32] Local System OS Language: EN
[01/16/15 14:56:32] Language Compatible with this Package? Yes
[01/16/15 14:56:34] Identified Behavior : attended
[01/16/15 14:56:34] Temporary payload log file name: C:\ProgramData\dell\drivers\Wirelss 1705\DUP15EC.tmp
[01/16/15 14:56:34] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP15EC.tmp"
[01/16/15 14:56:34] Path : C:\ProgramData\dell\drivers\Wirelss 1705
[01/16/15 14:56:34] Identified Behavior : attended
[01/16/15 14:56:35] Append Vendor Software Log: C:\ProgramData\dell\drivers\Wirelss 1705\DUP15EC.tmp
[01/16/15 14:56:35]
--- Start of Vendor Software Log ---
[01/16/15 14:56:35] ASCII payload log file detected.
[01/16/15 14:56:35] [2015-1-16 14:56:35] Setup start up.
[2015-1-16 14:56:35] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP15EC.tmp"]
[2015-1-16 14:56:35] The current system isn`t supported.
[2015-1-16 14:56:35] Setup end.(10)
[01/16/15 14:56:35]
--- End of Vendor Software Log ---
[01/16/15 14:56:35] Vendor Software Return Code: 10
[01/16/15 14:56:36] logo.png
[01/16/15 14:56:36] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/16/15 14:56:36] Exit Code set to: 5 (0x5)
[01/16/15 14:56:36] Result: FAILURE
[01/16/15 14:56:38] User Command: attended
[01/16/15 14:56:38] DUP Capabilities Value: 39845887 (0x25FFFFF)
[01/16/15 14:56:38] DUP Vendor Software Version: 10.0.0.298
[01/16/15 14:56:38] Local System/Model Compatible with this Package? Yes
[01/16/15 14:56:38] Local System OS Version: 6.3.0.0
[01/16/15 14:56:38] OS Compatible with this Package? Yes
[01/16/15 14:56:38] Local System OS Language: EN
[01/16/15 14:56:38] Language Compatible with this Package? Yes
[01/16/15 14:56:38] User Parameter: logfile
[01/16/15 14:56:38] User Parameter: logfile changed to: C:\ProgramData\Dell\UpdatePackage\Log\Wirelss 1705.txt
[01/16/15 14:56:39] Identified Behavior : attended
[01/16/15 14:56:39] Temporary payload log file name: C:\ProgramData\dell\drivers\Wirelss 1705\DUP2A50.tmp
[01/16/15 14:56:39] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP2A50.tmp"
[01/16/15 14:56:39] Path : C:\ProgramData\dell\drivers\Wirelss 1705
[01/16/15 14:56:39] Identified Behavior : attended
[01/16/15 14:56:39] Append Vendor Software Log: C:\ProgramData\dell\drivers\Wirelss 1705\DUP2A50.tmp
[01/16/15 14:56:39]
--- Start of Vendor Software Log ---
[01/16/15 14:56:39] ASCII payload log file detected.
[01/16/15 14:56:39] [2015-1-16 14:56:39] Setup start up.
[2015-1-16 14:56:39] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP2A50.tmp"]
[2015-1-16 14:56:39] The current system isn`t supported.
[2015-1-16 14:56:39] Setup end.(10)
[01/16/15 14:56:39]
--- End of Vendor Software Log ---
[01/16/15 14:56:39] Vendor Software Return Code: 10
[01/16/15 14:56:39] logo.png
[01/16/15 14:56:39] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/16/15 14:56:39] Exit Code set to: 5 (0x5)
[01/16/15 14:56:39] Result: FAILURE
[01/16/15 14:57:54] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Wirelss 1705.txt
[01/16/15 15:18:16] Update Package Execution Started
[01/16/15 15:18:16] Original command line: "C:\Users\Paul\Desktop\Wirelss 1705.EXE"
[01/16/15 15:18:16] DUP Framework EXE Version: 3.1.3.1
[01/16/15 15:18:16] DUP Release: DWR0YA01
[01/16/15 15:18:16] Intializing framework...
[01/16/15 15:18:16] logo.png
[01/16/15 15:18:52] User Command: attended
[01/16/15 15:18:52] DUP Capabilities Value: 39845887 (0x25FFFFF)
[01/16/15 15:18:52] DUP Vendor Software Version: 10.0.0.298
[01/16/15 15:18:52] Local System/Model Compatible with this Package? Yes
[01/16/15 15:18:52] Local System OS Version: 6.3.0.0
[01/16/15 15:18:52] OS Compatible with this Package? Yes
[01/16/15 15:18:52] Local System OS Language: EN
[01/16/15 15:18:52] Language Compatible with this Package? Yes
[01/16/15 15:18:53] logo.png
[01/16/15 15:18:53] Name of Exit Code: SUCCESS
[01/16/15 15:18:53] Exit Code set to: 0 (0x0)
[01/16/15 15:18:53] Result: SUCCESS
[01/16/15 15:19:00] Open file: explorer
[01/16/15 15:21:08] Name of Exit Code: SUCCESS
[01/16/15 15:21:08] Execution terminated at date-time 01/16/15 15:21:08
[01/16/15 15:21:08] ######
[01/16/15 15:21:15] Update Package Execution Started
[01/16/15 15:21:15] Original command line: "C:\Users\Paul\Desktop\Wirelss 1705.EXE"
[01/16/15 15:21:15] DUP Framework EXE Version: 3.1.3.1
[01/16/15 15:21:15] DUP Release: DWR0YA01
[01/16/15 15:21:15] Intializing framework...
[01/16/15 15:21:15] logo.png
[01/16/15 15:21:19] User Command: attended
[01/16/15 15:21:19] DUP Capabilities Value: 39845887 (0x25FFFFF)
[01/16/15 15:21:19] DUP Vendor Software Version: 10.0.0.298
[01/16/15 15:21:19] Local System/Model Compatible with this Package? Yes
[01/16/15 15:21:19] Local System OS Version: 6.3.0.0
[01/16/15 15:21:19] OS Compatible with this Package? Yes
[01/16/15 15:21:19] Local System OS Language: EN
[01/16/15 15:21:19] Language Compatible with this Package? Yes
[01/16/15 15:21:21] Identified Behavior : attended
[01/16/15 15:21:21] Temporary payload log file name: C:\ProgramData\dell\drivers\Wirelss 1705\DUPE34D.tmp
[01/16/15 15:21:21] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUPE34D.tmp"
[01/16/15 15:21:21] Path : C:\ProgramData\dell\drivers\Wirelss 1705
[01/16/15 15:21:21] Identified Behavior : attended
[01/16/15 15:21:21] Append Vendor Software Log: C:\ProgramData\dell\drivers\Wirelss 1705\DUPE34D.tmp
[01/16/15 15:21:21]
--- Start of Vendor Software Log ---
[01/16/15 15:21:21] ASCII payload log file detected.
[01/16/15 15:21:21] [2015-1-16 15:21:21] Setup start up.
[2015-1-16 15:21:21] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUPE34D.tmp"]
[2015-1-16 15:21:21] The current system isn`t supported.
[2015-1-16 15:21:21] Setup end.(10)
[01/16/15 15:21:21]
--- End of Vendor Software Log ---
[01/16/15 15:21:21] Vendor Software Return Code: 10
[01/16/15 15:21:21] logo.png
[01/16/15 15:21:21] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/16/15 15:21:21] Exit Code set to: 5 (0x5)
[01/16/15 15:21:21] Result: FAILURE
[01/16/15 15:21:36] User Command: attended
[01/16/15 15:21:36] DUP Capabilities Value: 39845887 (0x25FFFFF)
[01/16/15 15:21:36] DUP Vendor Software Version: 10.0.0.298
[01/16/15 15:21:36] Local System/Model Compatible with this Package? Yes
[01/16/15 15:21:36] Local System OS Version: 6.3.0.0
[01/16/15 15:21:36] OS Compatible with this Package? Yes
[01/16/15 15:21:36] Local System OS Language: EN
[01/16/15 15:21:36] Language Compatible with this Package? Yes
[01/16/15 15:21:36] User Parameter: logfile
[01/16/15 15:21:36] User Parameter: logfile changed to: C:\ProgramData\Dell\UpdatePackage\Log\Wirelss 1705.txt
[01/16/15 15:21:38] Identified Behavior : attended
[01/16/15 15:21:38] Temporary payload log file name: C:\ProgramData\dell\drivers\Wirelss 1705\DUP2652.tmp
[01/16/15 15:21:38] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP2652.tmp"
[01/16/15 15:21:38] Path : C:\ProgramData\dell\drivers\Wirelss 1705
[01/16/15 15:21:38] Identified Behavior : attended
[01/16/15 15:21:38] Append Vendor Software Log: C:\ProgramData\dell\drivers\Wirelss 1705\DUP2652.tmp
[01/16/15 15:21:38]
--- Start of Vendor Software Log ---
[01/16/15 15:21:38] ASCII payload log file detected.
[01/16/15 15:21:38] [2015-1-16 15:21:38] Setup start up.
[2015-1-16 15:21:38] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP2652.tmp"]
[2015-1-16 15:21:38] The current system isn`t supported.
[2015-1-16 15:21:38] Setup end.(10)
[01/16/15 15:21:38]
--- End of Vendor Software Log ---
[01/16/15 15:21:38] Vendor Software Return Code: 10
[01/16/15 15:21:38] logo.png
[01/16/15 15:21:38] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/16/15 15:21:38] Exit Code set to: 5 (0x5)
[01/16/15 15:21:38] Result: FAILURE
[01/16/15 15:22:17] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/16/15 15:22:17] Execution terminated at date-time 01/16/15 15:22:17
[01/16/15 15:22:17] ######
[01/18/15 13:17:15] Update Package Execution Started
[01/18/15 13:17:15] Original command line: "C:\Users\Paul\Desktop\Wirelss 1705.EXE"
[01/18/15 13:17:15] DUP Framework EXE Version: 3.1.3.1
[01/18/15 13:17:15] DUP Release: DWR0YA01
[01/18/15 13:17:15] Intializing framework...
[01/18/15 13:17:16] logo.png
[01/18/15 13:17:17] User Command: attended
[01/18/15 13:17:17] DUP Capabilities Value: 39845887 (0x25FFFFF)
[01/18/15 13:17:17] DUP Vendor Software Version: 10.0.0.298
[01/18/15 13:17:17] Local System/Model Compatible with this Package? Yes
[01/18/15 13:17:17] Local System OS Version: 6.3.0.0
[01/18/15 13:17:17] OS Compatible with this Package? Yes
[01/18/15 13:17:17] Local System OS Language: EN
[01/18/15 13:17:17] Language Compatible with this Package? Yes
[01/18/15 13:17:22] Identified Behavior : attended
[01/18/15 13:17:22] Temporary payload log file name: C:\ProgramData\dell\drivers\Wirelss 1705\DUP18F4.tmp
[01/18/15 13:17:22] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP18F4.tmp"
[01/18/15 13:17:22] Path : C:\ProgramData\dell\drivers\Wirelss 1705
[01/18/15 13:17:22] Identified Behavior : attended
[01/18/15 13:17:22] Append Vendor Software Log: C:\ProgramData\dell\drivers\Wirelss 1705\DUP18F4.tmp
[01/18/15 13:17:22]
--- Start of Vendor Software Log ---
[01/18/15 13:17:22] ASCII payload log file detected.
[01/18/15 13:17:22] [2015-1-18 13:17:22] Setup start up.
[2015-1-18 13:17:22] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP18F4.tmp"]
[2015-1-18 13:17:22] The current system isn`t supported.
[2015-1-18 13:17:22] Setup end.(10)
[01/18/15 13:17:22]
--- End of Vendor Software Log ---
[01/18/15 13:17:22] Vendor Software Return Code: 10
[01/18/15 13:17:23] logo.png
[01/18/15 13:17:23] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/18/15 13:17:23] Exit Code set to: 5 (0x5)
[01/18/15 13:17:23] Result: FAILURE
[01/18/15 13:17:27] User Command: attended
[01/18/15 13:17:27] DUP Capabilities Value: 39845887 (0x25FFFFF)
[01/18/15 13:17:27] DUP Vendor Software Version: 10.0.0.298
[01/18/15 13:17:27] Local System/Model Compatible with this Package? Yes
[01/18/15 13:17:27] Local System OS Version: 6.3.0.0
[01/18/15 13:17:27] OS Compatible with this Package? Yes
[01/18/15 13:17:27] Local System OS Language: EN
[01/18/15 13:17:27] Language Compatible with this Package? Yes
[01/18/15 13:17:27] User Parameter: logfile
[01/18/15 13:17:27] User Parameter: logfile changed to: C:\ProgramData\Dell\UpdatePackage\Log\Wirelss 1705.txt
[01/18/15 13:17:28] Identified Behavior : attended
[01/18/15 13:17:28] Temporary payload log file name: C:\ProgramData\dell\drivers\Wirelss 1705\DUP321A.tmp
[01/18/15 13:17:28] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP321A.tmp"
[01/18/15 13:17:28] Path : C:\ProgramData\dell\drivers\Wirelss 1705
[01/18/15 13:17:28] Identified Behavior : attended
[01/18/15 13:17:28] Append Vendor Software Log: C:\ProgramData\dell\drivers\Wirelss 1705\DUP321A.tmp
[01/18/15 13:17:28]
--- Start of Vendor Software Log ---
[01/18/15 13:17:28] ASCII payload log file detected.
[01/18/15 13:17:28] [2015-1-18 13:17:28] Setup start up.
[2015-1-18 13:17:28] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUP321A.tmp"]
[2015-1-18 13:17:28] The current system isn`t supported.
[2015-1-18 13:17:28] Setup end.(10)
[01/18/15 13:17:28]
--- End of Vendor Software Log ---
[01/18/15 13:17:28] Vendor Software Return Code: 10
[01/18/15 13:17:31] logo.png
[01/18/15 13:17:31] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/18/15 13:17:31] Exit Code set to: 5 (0x5)
[01/18/15 13:17:31] Result: FAILURE
[01/18/15 13:17:35] logo.png
[01/18/15 13:17:35] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/18/15 13:17:35] Execution terminated at date-time 01/18/15 13:17:35
[01/18/15 13:17:35] ######
[01/26/15 10:25:18] Update Package Execution Started
[01/26/15 10:25:18] Original command line: "C:\Users\Paul\Desktop\Wirelss 1705.EXE"
[01/26/15 10:25:18] DUP Framework EXE Version: 3.1.3.1
[01/26/15 10:25:18] DUP Release: DWR0YA01
[01/26/15 10:25:18] Intializing framework...
[01/26/15 10:25:18] logo.png
[01/26/15 10:25:36] User Command: attended
[01/26/15 10:25:36] DUP Capabilities Value: 39845887 (0x25FFFFF)
[01/26/15 10:25:36] DUP Vendor Software Version: 10.0.0.298
[01/26/15 10:25:36] Local System/Model Compatible with this Package? Yes
[01/26/15 10:25:36] Local System OS Version: 6.3.0.0
[01/26/15 10:25:36] OS Compatible with this Package? Yes
[01/26/15 10:25:36] Local System OS Language: EN
[01/26/15 10:25:36] Language Compatible with this Package? Yes
[01/26/15 10:25:39] Identified Behavior : attended
[01/26/15 10:25:39] Temporary payload log file name: C:\ProgramData\dell\drivers\Wirelss 1705\DUPC2BC.tmp
[01/26/15 10:25:39] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUPC2BC.tmp"
[01/26/15 10:25:39] Path : C:\ProgramData\dell\drivers\Wirelss 1705
[01/26/15 10:25:39] Identified Behavior : attended
[01/26/15 10:25:39] Append Vendor Software Log: C:\ProgramData\dell\drivers\Wirelss 1705\DUPC2BC.tmp
[01/26/15 10:25:39]
--- Start of Vendor Software Log ---
[01/26/15 10:25:39] ASCII payload log file detected.
[01/26/15 10:25:39] [2015-1-26 10:25:39] Setup start up.
[2015-1-26 10:25:39] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Wirelss 1705\DUPC2BC.tmp"]
[2015-1-26 10:25:39] The current system isn`t supported.
[2015-1-26 10:25:39] Setup end.(10)
[01/26/15 10:25:39]
--- End of Vendor Software Log ---
[01/26/15 10:25:39] Vendor Software Return Code: 10
[01/26/15 10:25:42] logo.png
[01/26/15 10:25:42] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[01/26/15 10:25:42] Exit Code set to: 5 (0x5)
[01/26/15 10:25:42] Result: FAILURE
[01/26/15 10:25:49] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Wirelss 1705.txt
My Computer
System One
-
- OS
- W8.1
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Dell Inspiron 3847
- CPU
- 4th Gen Intel i3-4510
- Memory
- 8 GB
- Graphics Card(s)
- Intel HD
- Hard Drives
- 1TB ST1000DM003-1ER162
- Antivirus
- ESET