Windows 8 and 8.1 Forums

AMD 5470 Graphic card incompatible driver

  1. #1

    Posts : 1
    Windows 8.1

    AMD 5470 Graphic card incompatible driver

    Hello there!

    I have AMD Mobility Radeon HD 5470 graphic card installed in HP G62 laptop. Laptop came with windows 7 with everything working.

    Last year I updated windows 7 to windows 8.1 with that I also updated all my drivers including AMD driver. I installed version 14.4 from AMD website. It all worked fine after that.

    Few days ago I started facing some graphic problems like distorted pixels on the screen and after that laptop rebooted itself. It used to happen when I was watching video or playing a video game. After few days their number of occurrences increased as it became impossible for me to do any work.

    Then I decided to update driver. I downloaded latest version of driver that is 14.12. When I installed that, between the installation laptop restarts and it booted into blank logon screen.
    Somehow then I started safe mode and from device manager I updated the AMD card driver to Microsoft Basic Display Adapter. After that I was able to boot into the pc in normal mode but when I open device manager there is a yellow sign on Microsoft Basic Display Adapter. When I try to update the driver it again goes to blank screen on startup then again I need to change it to Microsoft Basic Display Adapter from safe mode.

    I have also tried installing that 14.4 AMD driver software. It installs successfully but nothing changes.

    On HP website there is only one AMD driver which is for windows 7. I also tried to install it but find no luck.

    I hope someone can help me in fixing this problem.
    Thanks in advance.

      My System SpecsSystem Spec

  2. #2

    Central IL
    Posts : 3,468
    Linux Mint 17.2

    Some computers are not Windows 8 friendly. You are probably better off just sticking with Windows 7 on that laptop.
      My System SpecsSystem Spec

AMD 5470 Graphic card incompatible driver

Similar Threads
Thread Forum
Video card deemed incompatible iff Hyper-V is installed
My video adapter (ATI Radeon HD 4600 Series) works fine with all desktop and modern apps, unless Hyper-V is installed. Even if the Hyper-V service is stopped, if it is installed many apps declare my video adapter is incompatible. Examples are the Netflix and Hulu. Once I install Hyper-V, those...
Serious problem with graphic card
Hello everyone, i need help with that "strange" problem. I installed Win 8 64bit with my old graphic card 9500gt inside, everything was perfect. Just after windows installed, i shut him down and changed graphic to 660gtx, i did it this way cause 660gtx is so big and to use it i must remove one SATA...
Graphic Cards
graphic card not detected?
i install nhancer and when i first run it it says (the nvapi reported no attached nvidia display in the system) 38433
Graphic Cards
trying to install windows 7 but my driver is incompatible
So i got windows 8 on my lenovo g580 laptop but it turns out that it is not compatible with a bunch of programs that I would like to use, so I decided to go back to windows 7 like I previously had. I got the Windows 7 upgrade advisor and it says that my Lenovo ACPI-Compliant Power Controller is...
Drivers & Hardware
Graphic card Driver fails to update
Hi, I'm trying to update my AMD HD 4800 series graphic card, but each time I do it I get a fail. I get the error messages saved in a note pad 22847 would anyone be able to have a look and help me please?? :)
Graphic Cards
cant install ati catalyst hd 5470 graphix driver
hi, i am new member to this forum. I am facing problem in installing ati catalyst hd 5470 driver on windows 8. Can someone help. I am using dell inspiron n4010 with intel i3 first gen and 3 gb ram. thanx!!
Graphic Cards
Incompatible Driver Issue
I am trying to update from Intel HD Graphics WDDM 1.1 to Intel HD Graphics WDDM 1.2. When I try to do it using device manager, it says it's not meant for my system (I'm on Windows 8 RTM). Is there a way to force install it? I am doing this in the hope of getting Minecraft to work.
Drivers & Hardware

Eight Forums Android App Eight Forums IOS App Follow us on Facebook