- Messages
- 11
My flatbed scanner 3970 series lights up as soon as I switch it on, but then I can get no further as I am told that I do not have a driver for it.
What does this mean? The scanner always works well usually, and all connections have been checked and are in order.
Scanner details: Hp Scanjet 3970 TWAIN 1.0 (32-32)
My laptop: ACER
I use Windows 8.1 and Firefox
I am not very conversant with complex computer navigation.
Many thanks for your help.
JB
What does this mean? The scanner always works well usually, and all connections have been checked and are in order.
Scanner details: Hp Scanjet 3970 TWAIN 1.0 (32-32)
My laptop: ACER
I use Windows 8.1 and Firefox
I am not very conversant with complex computer navigation.
Many thanks for your help.
JB
My Computer
System One
-
- OS
- Windows 8, Microsoft, and Gmail
- Computer type
- Laptop
- System Manufacturer/Model
- Acer
- Antivirus
- AVG