Wifi/Bluetooth issues. Broadcom UART Bus. 2 different tabl

Gadgets

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So I have an interresting situation.

A week ago we ordered a bunch of Asus T100TA transformer book tablets for a customer. One of them wouldn't recognize bluetooth or wifi and it had a problem with the Broadcom Serial Bus Driver over UART Bus Enumerator.
After numerous driver downloads and installs and even a full factory restore (whatever option
in windows 8 where it deletes everything and reinstalls the OS), the issue still persisted. Since the tablet was brand new, we just
submitted a DOA request from our wholesaler and sent the tablet back. No big deal, figured it was a hardware issue.

The other day, a Lenovo tablet came in with the EXACT same problem. Again...driver installs, factory restore etc....and the issue is
still there. SO obviously it's not a hardware issue and despite the numerous posts on the internet, I can't seem to find a solution.

Again, both units have had drivers, bios and factory restores and the issue is still there, immediately after factory restore.
 

My Computer

System One

  • OS
    Windows 8
If they are coming from the same wholesaler. I would say it is time to find a different company to purchase the units from.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
If they are coming from the same wholesaler. I would say it is time to find a different company to purchase the units from.

They are not. I should have specified that the 2nd tablet, which is a different brand Lenovo, came from a customer a few days later and most likely did not come from the same wholesalers...and if they did, its a coincidence since they would have been purchased at completely different times and so their product lines would have no similarities.
 

My Computer

System One

  • OS
    Windows 8
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